{"id":105,"date":"2022-11-22T09:14:00","date_gmt":"2022-11-22T09:14:00","guid":{"rendered":"http:\/\/vaccinatiepunt.nl\/?page_id=105"},"modified":"2025-12-01T14:51:15","modified_gmt":"2025-12-01T12:51:15","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/vaccinatiepunt.nl\/en\/algemene-voorwaarden\/","title":{"rendered":"General terms and conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"105\" class=\"elementor elementor-105\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c3cd4cd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c3cd4cd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;opacity-tilt&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 2600 131.1\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0 0L2600 0 2600 69.1 0 0z\"\/>\n\t<path class=\"elementor-shape-fill\" style=\"opacity:0.5\" d=\"M0 0L2600 0 2600 69.1 0 69.1z\"\/>\n\t<path class=\"elementor-shape-fill\" style=\"opacity:0.25\" d=\"M2600 0L0 0 0 130.1 2600 69.1z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-641e98f\" data-id=\"641e98f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a198fa elementor-widget elementor-widget-heading\" data-id=\"6a198fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">General terms and conditions <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-38c33fa e-flex e-con-boxed e-con e-parent\" data-id=\"38c33fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a76c3b elementor-widget elementor-widget-text-editor\" data-id=\"0a76c3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><span dir=\"ltr\" role=\"presentation\">General terms and conditions<\/span> <span dir=\"ltr\" role=\"presentation\">for the supply of <\/span><span dir=\"ltr\" role=\"presentation\">services <\/span><span dir=\"ltr\" role=\"presentation\">from<\/span> <span dir=\"ltr\" role=\"presentation\">Vaccination Point B.V.<br \/><\/span><span dir=\"ltr\" role=\"presentation\">d.d. <\/span><span dir=\"ltr\" role=\"presentation\">7 August 2025<\/span><span dir=\"ltr\" role=\"presentation\">:<\/span><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44a2214 elementor-widget elementor-widget-heading\" data-id=\"44a2214\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Definitions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2de6158 elementor-widget elementor-widget-text-editor\" data-id=\"2de6158\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In these general terms and conditions, the following definitions shall have the following meanings. The definitions will be used in both singular and plural form.<\/p><p><strong>Article<\/strong> is an article of these general terms and conditions.<\/p><p><strong>Client<\/strong> is any natural person, legal entity or partnership that enters into an agreement with Vaccinatiepunt B.V.<\/p><p><strong>Service(s)<\/strong> are all services to be provided by Vaccinatiepunt B.V. to the Client in the context of its business activities, including but not limited to:<\/p><p>(i) Providing information regarding vaccinations; <br \/>(ii) giving advice in relation to vaccinations; <br \/>(iii) vaccinate; and <br \/>(iv) providing prescriptions for medication;<\/p><p><strong>Agreement<\/strong> concerns the agreements between Vaccinatiepunt B.V. and the Client regarding the provision of Services.<\/p><p><strong>Parties<\/strong> are Vaccinatiepunt B.V. and Client jointly (each separately referred to as a Party).<\/p><p><strong>Conditions<\/strong> are these general terms and conditions dated 1 August 2025 applied by Vaccinatiepunt B.V. and applicable to the provision of Services by Vaccinatiepunt B.V. to the Client.<\/p><p><strong>Care provider<\/strong> is the contracting party Vaccinatiepunt B.V. which applies these Conditions and uses the following:<\/p><p><span style=\"text-decoration: underline;\">Entity:<\/span> Vaccination Point B.V.<br \/><span style=\"text-decoration: underline;\">Postal address:<\/span> Maus Gatsonidesweg 10, 2031 AG Haarlem<br \/><span style=\"text-decoration: underline;\">Phone number:<\/span> 0900 - 822 24 62<br \/><span style=\"text-decoration: underline;\">E-mail:<\/span> info@vaccinatiepunt.nl<br \/><span style=\"text-decoration: underline;\">Chamber of Commerce number:<\/span> 37121028<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69a09f0 elementor-widget elementor-widget-heading\" data-id=\"69a09f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Applicability<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d359c4 elementor-widget elementor-widget-text-editor\" data-id=\"9d359c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span dir=\"ltr\" role=\"presentation\"><strong>2.1<\/strong> Only <\/span> <span dir=\"ltr\" role=\"presentation\">d<\/span><span dir=\"ltr\" role=\"presentation\">hese <\/span> <span dir=\"ltr\" role=\"presentation\">V<\/span><span dir=\"ltr\" role=\"presentation\">ear conditions <\/span> <span dir=\"ltr\" role=\"presentation\">its <\/span> <span dir=\"ltr\" role=\"presentation\">from <\/span><span dir=\"ltr\" role=\"presentation\">application to all <\/span> <span dir=\"ltr\" role=\"presentation\">deliveries of <\/span> <span dir=\"ltr\" role=\"presentation\">Services<\/span><span dir=\"ltr\" role=\"presentation\">, to any request from the Client for the provision of Services, to all orders from the Client, to all Agreements, and to any modification thereof, irrespective of whether an Agreement is or has been concluded between the Care Provider and the Client.<\/span><\/p><p><strong>2.2<\/strong> By accepting these Conditions, the Client also agrees to the applicability of these Conditions to all future agreements between the Healthcare Provider and the Client as well as the future provision of Services.<\/p><p><strong>2.3<\/strong> Clauses that deviate from these Conditions and\/or supplement these Conditions shall only apply if and insofar as they have been expressly agreed in writing between the Healthcare Provider and the Client and then only for the agreement for which the clauses in question have been made. Such agreed deviating and\/or supplementary provisions do not affect the applicability of the other provisions of these Conditions and apply only to the agreement for which this has been expressly agreed in writing.\u00a0<\/p><p><strong>2.4<\/strong> If one or more provisions of these Conditions are null and void, annulled or declared non-binding for whatever reason, the remaining provisions of these Conditions shall remain in full force and effect. The parties will in that case consult with each other in good <br \/>agree on substitute provisions that are valid, fill the void that has arisen and are as close as possible to the content and scope of the provision(s) that are null, void or non-binding.<\/p><p><strong>2.5<\/strong> The Care Provider is entitled to amend or supplement these Terms and Conditions at any time. The most up-to-date Terms and Conditions can be found at <a href=\"https:\/\/vaccinatiepunt.nl\/en\/terms-and-conditions\/\">https:\/\/vaccinatiepunt.nl\/algemene-voorwaarden\/<\/a> and will be sent to the Client upon request.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-813b47b elementor-widget elementor-widget-heading\" data-id=\"813b47b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Conclusion of Agreements<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9de7e0 elementor-widget elementor-widget-text-editor\" data-id=\"e9de7e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>3.1<\/strong> <span dir=\"ltr\" role=\"presentation\">The <\/span> <span dir=\"ltr\" role=\"presentation\">O<\/span><span dir=\"ltr\" role=\"presentation\">meetings<\/span> <span dir=\"ltr\" role=\"presentation\">on which <\/span> <span dir=\"ltr\" role=\"presentation\">this <\/span><span dir=\"ltr\" role=\"presentation\">Conditions apply,<\/span> <span dir=\"ltr\" role=\"presentation\">come about <\/span><span dir=\"ltr\" role=\"presentation\">as soon as <\/span> <span dir=\"ltr\" role=\"presentation\">the <\/span> <span dir=\"ltr\" role=\"presentation\">order\/<\/span><span dir=\"ltr\" role=\"presentation\">appointment <\/span> <span dir=\"ltr\" role=\"presentation\">from <\/span> <span dir=\"ltr\" role=\"presentation\">the <\/span> <span dir=\"ltr\" role=\"presentation\">C<\/span><span dir=\"ltr\" role=\"presentation\">lient <\/span> <span dir=\"ltr\" role=\"presentation\">is <\/span><span dir=\"ltr\" role=\"presentation\">processed\/<\/span><span dir=\"ltr\" role=\"presentation\">laid down in the<\/span> <span dir=\"ltr\" role=\"presentation\">by the Care Provider <\/span><span dir=\"ltr\" role=\"presentation\">used <\/span><span dir=\"ltr\" role=\"presentation\">order<\/span><span dir=\"ltr\" role=\"presentation\">&#8211;<\/span><span dir=\"ltr\" role=\"presentation\">\/<\/span><span dir=\"ltr\" role=\"presentation\">appointment system<\/span><span dir=\"ltr\" role=\"presentation\">.<\/span> <span dir=\"ltr\" role=\"presentation\">The <\/span><span dir=\"ltr\" role=\"presentation\">order\/<\/span><span dir=\"ltr\" role=\"presentation\">appointment<\/span> <span dir=\"ltr\" role=\"presentation\">of the Client<\/span> <span dir=\"ltr\" role=\"presentation\">can be done by phone, via the <\/span><span dir=\"ltr\" role=\"presentation\">website <\/span> <span dir=\"ltr\" role=\"presentation\">or <\/span> <span dir=\"ltr\" role=\"presentation\">during <\/span> <span dir=\"ltr\" role=\"presentation\">a <\/span><span dir=\"ltr\" role=\"presentation\">surgery hours <\/span> <span dir=\"ltr\" role=\"presentation\">its <\/span><span dir=\"ltr\" role=\"presentation\">processed\/<\/span><span dir=\"ltr\" role=\"presentation\">captured<\/span><span dir=\"ltr\" role=\"presentation\">.<\/span><\/p><p><strong>3.2<\/strong> The Agreement to which these Conditions apply and these Conditions are deemed to fully reflect the agreement between the Care Provider and the Client as well as the Services to be provided, whereby obvious mistakes, spelling and\/or printing errors may be corrected by the Care Provider at any time.<\/p><p><strong>3.3<\/strong> As long as the Client's order\/appointment has not been processed\/recorded in the ordering\/appointment system used by the Care Provider, the Client's order\/assignment is without obligation for the Care Provider and does not bind it. The Care Provider has the right to refuse an order\/assignment from the Client without giving reasons.<\/p><p><strong>3.4<\/strong> The Agreement to which these Conditions apply can only actually be executed if and when the Client has provided all necessary information required to provide the Services (including the preparation of a medical opinion or treatment proposal). Without the necessary information, the Healthcare Provider is not bound to perform the Agreement to which these Conditions apply.<\/p><p><strong>3.5<\/strong> Each Agreement established in accordance with Clause 3.1 creates a separate agreement between the Care Provider and the Client.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb1c15a elementor-widget elementor-widget-heading\" data-id=\"bb1c15a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Execution of the Agreement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-989d473 elementor-widget elementor-widget-text-editor\" data-id=\"989d473\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>4.1<\/strong> The Care Provider shall endeavour to execute the Agreement to which these Conditions apply, with due observance of the requirements imposed by law, to the best of its knowledge and ability. All obligations of the Care Provider are always in the nature of effort obligations to be provided by the Care Provider, unless expressly agreed otherwise in writing.<\/p><p><strong>4.2<\/strong> <span dir=\"ltr\" role=\"presentation\">The <\/span><span dir=\"ltr\" role=\"presentation\">under the Agreement on which <\/span><span dir=\"ltr\" role=\"presentation\">these Conditions apply to <\/span> <span dir=\"ltr\" role=\"presentation\">deliver <\/span><span dir=\"ltr\" role=\"presentation\">Services<\/span><span dir=\"ltr\" role=\"presentation\">,<\/span> <span dir=\"ltr\" role=\"presentation\">become<\/span><span dir=\"ltr\" role=\"presentation\">and<\/span> <span dir=\"ltr\" role=\"presentation\">delivered<\/span> <span dir=\"ltr\" role=\"presentation\">from <\/span> <span dir=\"ltr\" role=\"presentation\">one <\/span> <span dir=\"ltr\" role=\"presentation\">from <\/span> <span dir=\"ltr\" role=\"presentation\">the <\/span><span dir=\"ltr\" role=\"presentation\">branches of <\/span><span dir=\"ltr\" role=\"presentation\">the Healthcare Provider<\/span><span dir=\"ltr\" role=\"presentation\">.<\/span><\/p><p><strong>4.3<\/strong> The Healthcare Provider ensures that all healthcare providers within the organisation providing care to the Client:<\/p><p>(i) are at all times, subject to the requirements imposed by law, competent and competent to do so; and <br \/>(ii) act in accordance with professional standards applicable to healthcare providers, including professional group guidelines.\u00a0<\/p><p><strong>4.4<\/strong> If the Client brings a minor for vaccination, both custodial parents\/guardians are deemed to have consented to the vaccination being carried out.<\/p><p><strong>4.5<\/strong> Written consent from both parents\/guardians is required to carry out the vaccination of children up to the age of 12 years.\u00a0<\/p><p><strong>4.6<\/strong> To carry out the vaccination of children in the age group of 12 to 15 years, the consent of both parents\/guardians and the child in question is required.<\/p><p><strong>4.7<\/strong> Insofar as the Care Provider has, in its own judgment, good cause to do so, it is entitled to request a signed consent form from both parents\/guardians.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdd1273 elementor-widget elementor-widget-heading\" data-id=\"bdd1273\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Client's obligation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2722a16 elementor-widget elementor-widget-text-editor\" data-id=\"2722a16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>5.1<\/strong> The Client is obliged to identify himself at the first request of the Care Provider with a legally recognised, valid identification document.\u00a0<\/p><p><strong>5.2<\/strong> The Client is obliged to provide the Care Provider (i) with all information and documents necessary for the correct execution of the Agreement to which these Conditions apply in a timely, complete and correct manner and (ii) to inform immediately about facts and circumstances (whether changed or not) that may be relevant in connection with the correct execution of the Agreement to which these Conditions apply. The Client shall refrain from any act or omission that is or may reasonably be harmful to the health or welfare of other clients, caregivers and other persons.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-055c2c9 elementor-widget elementor-widget-heading\" data-id=\"055c2c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Safety<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ff3d47 elementor-widget elementor-widget-text-editor\" data-id=\"0ff3d47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>6.1<\/strong> The Care Provider shall make such human and material provisions that the accommodation is suitable for providing the Services.<\/p><p><strong>6.2<\/strong> The Care Provider shall use sound equipment in the provision of the Services.<\/p><p><strong>6.3<\/strong> The Care Provider shall ensure that adequate measures are in place to prevent fire, burglary and other unsafe situations.<\/p><p><strong>6.4<\/strong> <span dir=\"ltr\" role=\"presentation\">The Care Provider<\/span> <span dir=\"ltr\" role=\"presentation\">has a contingency plan <\/span><span dir=\"ltr\" role=\"presentation\">and gives <\/span> <span dir=\"ltr\" role=\"presentation\">the Client<\/span> <span dir=\"ltr\" role=\"presentation\">in case of fire and other <\/span><span dir=\"ltr\" role=\"presentation\">calamities clear instructions on what he\/she<\/span> <span dir=\"ltr\" role=\"presentation\">must <\/span><span dir=\"ltr\" role=\"presentation\">do.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04e7d4f elementor-widget elementor-widget-heading\" data-id=\"04e7d4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Cancellation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0589d3 elementor-widget elementor-widget-text-editor\" data-id=\"d0589d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>7.1<\/strong> <span dir=\"ltr\" role=\"presentation\">Too <\/span> <span dir=\"ltr\" role=\"presentation\">deliver <\/span> <span dir=\"ltr\" role=\"presentation\">D<\/span><span dir=\"ltr\" role=\"presentation\">services can<\/span> <span dir=\"ltr\" role=\"presentation\">by the Client <\/span><span dir=\"ltr\" role=\"presentation\">with <\/span> <span dir=\"ltr\" role=\"presentation\">a <\/span> <span dir=\"ltr\" role=\"presentation\">cancellation deadline <\/span> <span dir=\"ltr\" role=\"presentation\">from <\/span> <span dir=\"ltr\" role=\"presentation\">minimum <\/span><span dir=\"ltr\" role=\"presentation\">twenty-four <\/span> <span dir=\"ltr\" role=\"presentation\">(24<\/span><span dir=\"ltr\" role=\"presentation\">)<\/span> <span dir=\"ltr\" role=\"presentation\">hour <\/span> <span dir=\"ltr\" role=\"presentation\">for <\/span> <span dir=\"ltr\" role=\"presentation\">the <\/span> <span dir=\"ltr\" role=\"presentation\">agreed <\/span><span dir=\"ltr\" role=\"presentation\">starting time <\/span> <span dir=\"ltr\" role=\"presentation\">for<\/span> <span dir=\"ltr\" role=\"presentation\">the <\/span> <span dir=\"ltr\" role=\"presentation\">delivery <\/span> <span dir=\"ltr\" role=\"presentation\">of the <\/span> <span dir=\"ltr\" role=\"presentation\">D<\/span><span dir=\"ltr\" role=\"presentation\">iensten <\/span><span dir=\"ltr\" role=\"presentation\">be cancelled.<\/span><\/p><p><strong>7.2<\/strong> <span dir=\"ltr\" role=\"presentation\">Cancellation should always be in writing <\/span><span dir=\"ltr\" role=\"presentation\">(per e<\/span><span dir=\"ltr\" role=\"presentation\">&#8211;<\/span><span dir=\"ltr\" role=\"presentation\">mail) <\/span><span dir=\"ltr\" role=\"presentation\">to happen.<\/span><\/p><p><strong>7.3<\/strong> <span dir=\"ltr\" role=\"presentation\">The<\/span> <span dir=\"ltr\" role=\"presentation\">prices for the<\/span> <span dir=\"ltr\" role=\"presentation\">agreed<\/span> <span dir=\"ltr\" role=\"presentation\">D<\/span><span dir=\"ltr\" role=\"presentation\">iensten <\/span><span dir=\"ltr\" role=\"presentation\">which are not timely or in writing<\/span> <span dir=\"ltr\" role=\"presentation\">in accordance with the <\/span><span dir=\"ltr\" role=\"presentation\">Articles <\/span><span dir=\"ltr\" role=\"presentation\">7.1<\/span>\u00a0<span dir=\"ltr\" role=\"presentation\">and 7.3<\/span>\u00a0<span dir=\"ltr\" role=\"presentation\">by the Client<\/span> <span dir=\"ltr\" role=\"presentation\">have been cancelled, <\/span><span dir=\"ltr\" role=\"presentation\">may fully as \"Consult did not appear without <\/span><span dir=\"ltr\" role=\"presentation\">message \/ Last minute cancellations (within 24h)\"<\/span> <span dir=\"ltr\" role=\"presentation\">at the <\/span><span dir=\"ltr\" role=\"presentation\">Client<\/span> <span dir=\"ltr\" role=\"presentation\">be charged.<\/span><\/p><p><strong>7.4<\/strong> If, after the formation of the Agreement to which these Conditions apply in accordance with Clause N and after providing the necessary information, the Client receives a medical opinion in which no vaccination and\/or further action is deemed necessary, and subsequently cancels the Agreement to which these Conditions apply, this cancellation shall not be free of charge for the Client. In such a case, the Agreement to which these Conditions apply has already been concluded and the Healthcare Provider is entitled to charge for the advice and\/or consultation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62b5f6b elementor-widget elementor-widget-heading\" data-id=\"62b5f6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Prices<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb556b3 elementor-widget elementor-widget-text-editor\" data-id=\"cb556b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>8.1<\/strong> When providing Services, the Care Provider's prices are based on its most recently adopted price list. The Care Provider's prices are stated in EURO (\u20ac).<\/p><p><strong>8.2<\/strong> The Care Provider shall be entitled at all times to adjust the prices and rates of the agreed provision of Services, with the exception of the period situated three (3) months after the conclusion of the Agreement to which these Conditions apply, during which period the stipulated price may not be increased and, to the extent that this does occur, the Client shall be entitled to dissolve the Agreement.<\/p><p><strong>8.3<\/strong> All prices of the Care Provider are subject to printing and typesetting errors. In case of printing and typesetting errors, the Care Provider is not obliged to provide the Services according to the incorrect price.<\/p><p><strong>8.4<\/strong> The Healthcare Provider shall ensure that the information referred to in Clause 8.1 is currently available on its website as well as on the tariff list in the Healthcare Provider's consultation room.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-879d9f5 elementor-widget elementor-widget-heading\" data-id=\"879d9f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">9. Invoicing and payment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d559b2a elementor-widget elementor-widget-text-editor\" data-id=\"d559b2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>9.1<\/strong> All payments owed by the Client to the Care Provider must be settled by the Client immediately, during the appointment. If this proves impossible for good reason, payment must still be made by the Client within fourteen (14) days of the invoice date, without discount or setoff, to a bank account designated by the Care Provider.<\/p><p><strong>9.2<\/strong> If payment of an invoice is not received within the period agreed in Article 9.1, the Client is legally in default and the amount owed by the Client - without further summons or notice of default by the Care Provider - is immediately due and payable. The Client shall owe statutory interest in the sense of Article 6:119 of the Dutch Civil Code on the amount then (still) due, calculated from the due date, being the invoice date plus fourteen (14) days, until the day of payment in full.<\/p><p><strong>9.3<\/strong> All (extra)judicial costs incurred by the Care Provider if an invoice is not paid within the payment period shall be borne by the Client.<\/p><p><strong>9.4<\/strong> <span dir=\"ltr\" role=\"presentation\">Every<\/span> <span dir=\"ltr\" role=\"presentation\">by<\/span> <span dir=\"ltr\" role=\"presentation\">payment made by the Client <\/span><span dir=\"ltr\" role=\"presentation\">will be in <\/span><span dir=\"ltr\" role=\"presentation\">the first place considered a<\/span><span dir=\"ltr\" role=\"presentation\">ls<\/span> <span dir=\"ltr\" role=\"presentation\">payment of all <\/span><span dir=\"ltr\" role=\"presentation\">any costs due (such as collection costs), <\/span><span dir=\"ltr\" role=\"presentation\">than any <\/span><span dir=\"ltr\" role=\"presentation\">(legal) <\/span><span dir=\"ltr\" role=\"presentation\">interest and after <\/span><span dir=\"ltr\" role=\"presentation\">general <\/span><span dir=\"ltr\" role=\"presentation\">satisfaction <\/span> <span dir=\"ltr\" role=\"presentation\">thereof <\/span> <span dir=\"ltr\" role=\"presentation\">is <\/span> <span dir=\"ltr\" role=\"presentation\">the <\/span> <span dir=\"ltr\" role=\"presentation\">payment <\/span><span dir=\"ltr\" role=\"presentation\">considered as payment of the principal or the <\/span><span dir=\"ltr\" role=\"presentation\">oldest outstanding invoice, regardless of whether the Client <\/span><span dir=\"ltr\" role=\"presentation\">mentioned something else at the time of payment<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4299d22 elementor-widget elementor-widget-heading\" data-id=\"4299d22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">10. Force majeure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c4284a elementor-widget elementor-widget-text-editor\" data-id=\"4c4284a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>10.1<\/strong> <span dir=\"ltr\" role=\"presentation\">D<\/span><span dir=\"ltr\" role=\"presentation\">e Care<\/span><span dir=\"ltr\" role=\"presentation\">provider<\/span> <span dir=\"ltr\" role=\"presentation\">is not liable for<\/span> <span dir=\"ltr\" role=\"presentation\">the <\/span><span dir=\"ltr\" role=\"presentation\">consequences <\/span><span dir=\"ltr\" role=\"presentation\">(including damages) <\/span><span dir=\"ltr\" role=\"presentation\">from<\/span> <span dir=\"ltr\" role=\"presentation\">it not, not quite <\/span><span dir=\"ltr\" role=\"presentation\">or failure to comply on time with <\/span> <span dir=\"ltr\" role=\"presentation\">her<\/span> <span dir=\"ltr\" role=\"presentation\">obligations<\/span> <span dir=\"ltr\" role=\"presentation\">from <\/span><span dir=\"ltr\" role=\"presentation\">head <\/span> <span dir=\"ltr\" role=\"presentation\">from <\/span> <span dir=\"ltr\" role=\"presentation\">the <\/span> <span dir=\"ltr\" role=\"presentation\">Agreement <\/span> <span dir=\"ltr\" role=\"presentation\">on which <\/span> <span dir=\"ltr\" role=\"presentation\">this <\/span><span dir=\"ltr\" role=\"presentation\">Conditions apply<\/span> <span dir=\"ltr\" role=\"presentation\">or damage by <\/span><span dir=\"ltr\" role=\"presentation\">force majeure.<\/span><\/p><p><strong>10.2<\/strong> Force majeure shall include any circumstance or event beyond the control of the Care Provider - whether or not foreseeable at the time of entering into the Agreement to which these Conditions apply - and as a result of which the Care Provider cannot reasonably be expected to fulfil its obligations, such as: fire, accidents, war (danger and damage), terrorism, mobilisation, state of siege and other disturbances, riots, insurrection, molestation, pan, epi- and endemics, natural disasters, extreme weather conditions, floods, sabotage, vandalism, sector-related scarcity, shutdown of a factory or machinery, government measures industrial action, serious disruptions in the Care Provider's business and\/or system, including strike, blockade, boycott, excessive absenteeism, cyber attacks and crime (including hacking), breakdowns or delays, network lags as well as the inability to perform the agreement due to <span dir=\"ltr\" role=\"presentation\">shortcoming <\/span> <span dir=\"ltr\" role=\"presentation\">from <\/span> <span dir=\"ltr\" role=\"presentation\">the <\/span> <span dir=\"ltr\" role=\"presentation\">(suppliers), <\/span> <span dir=\"ltr\" role=\"presentation\">the <\/span><span dir=\"ltr\" role=\"presentation\">licensor(s), partners of <\/span><span dir=\"ltr\" role=\"presentation\">the Healthcare Provider<\/span> <span dir=\"ltr\" role=\"presentation\">or by <\/span><br role=\"presentation\" \/><span dir=\"ltr\" role=\"presentation\">the Healthcare Provider<\/span> <span dir=\"ltr\" role=\"presentation\">in execution of the contract <\/span><span dir=\"ltr\" role=\"presentation\">engaged (auxiliary) persons or <\/span> <span dir=\"ltr\" role=\"presentation\">p<\/span><span dir=\"ltr\" role=\"presentation\">roducts<\/span> <span dir=\"ltr\" role=\"presentation\">(of which <\/span><span dir=\"ltr\" role=\"presentation\">it depends), in<\/span><span dir=\"ltr\" role=\"presentation\">&#8211;<\/span> <span dir=\"ltr\" role=\"presentation\">and export bans or other <\/span><span dir=\"ltr\" role=\"presentation\">legal <\/span> <span dir=\"ltr\" role=\"presentation\">foreclosures <\/span> <span dir=\"ltr\" role=\"presentation\">at <\/span> <span dir=\"ltr\" role=\"presentation\">the <\/span> <span dir=\"ltr\" role=\"presentation\">within <\/span> <span dir=\"ltr\" role=\"presentation\">and\/or <\/span><span dir=\"ltr\" role=\"presentation\">abroad as well as facts and circumstances of <\/span><span dir=\"ltr\" role=\"presentation\">economic nature.<\/span><\/p><p><strong>10.3<\/strong> The Care Provider may only invoke force majeure vis-\u00e0-vis the Client if the Care Provider notifies the Client in writing of such an invocation of force majeure as soon as possible, but no later than ten (10) working days after the occurrence of the force majeure (situation), submitting the necessary supporting documents.<\/p><p><strong>10.4<\/strong> In cases of force majeure, the Parties will try to reach a solution by mutual agreement.\u00a0<\/p><p><strong>10.5<\/strong> If the (force majeure) situation persists for longer than a period of three (3) consecutive months (or if the Care Provider reasonably expects, that the <br \/>force majeure (situation) will last at least three (3) months), the Care Provider shall have the right to dissolve the Agreement to which these Conditions apply in whole or in part.<\/p><p><strong>10.6<\/strong> <span dir=\"ltr\" role=\"presentation\">In the event of force majeure, the Care Provider shall be <\/span><span dir=\"ltr\" role=\"presentation\">entitled to claim payment for the performance that <\/span><span dir=\"ltr\" role=\"presentation\">the<\/span> <span dir=\"ltr\" role=\"presentation\">Care provider<\/span> <span dir=\"ltr\" role=\"presentation\">for <\/span> <span dir=\"ltr\" role=\"presentation\">the <\/span> <span dir=\"ltr\" role=\"presentation\">implementation <\/span> <span dir=\"ltr\" role=\"presentation\">from <\/span> <span dir=\"ltr\" role=\"presentation\">the <\/span><span dir=\"ltr\" role=\"presentation\">relevant Agreement to which these Conditions <\/span><span dir=\"ltr\" role=\"presentation\">from <\/span> <span dir=\"ltr\" role=\"presentation\">application <\/span> <span dir=\"ltr\" role=\"presentation\">its <\/span> <span dir=\"ltr\" role=\"presentation\">has <\/span> <span dir=\"ltr\" role=\"presentation\">performed, <\/span> <span dir=\"ltr\" role=\"presentation\">before <\/span> <span dir=\"ltr\" role=\"presentation\">the <\/span><span dir=\"ltr\" role=\"presentation\">force majeure (situation) entered.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01836ed elementor-widget elementor-widget-heading\" data-id=\"01836ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">11. Advice and care provision<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c89be7a elementor-widget elementor-widget-text-editor\" data-id=\"c89be7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>11.1<\/strong> The Healthcare Provider provides information at a level that is understandable to the Client and ensures that the Client has understood it.<\/p><p><strong>11.2<\/strong> To the extent that the Healthcare Provider provides information electronically, it will be verified that the Client can receive this information.<\/p><p><strong>11.3<\/strong> At the end of the consultation contact, the advice and care provided by the Care Provider ends.<\/p><p><strong>11.4<\/strong>\u00a0 In case of acute complaints after vaccination, the Client should see a GP or emergency room.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8dec630 elementor-widget elementor-widget-heading\" data-id=\"8dec630\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">12. Liability<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32bd588 elementor-widget elementor-widget-text-editor\" data-id=\"32bd588\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span dir=\"ltr\" role=\"presentation\"><strong>12.1<\/strong> Only for reimbursement of direct <\/span><span dir=\"ltr\" role=\"presentation\">damage, which the Client suffers as a direct consequence of <\/span><span dir=\"ltr\" role=\"presentation\">an attributable non-performance of an obligation <\/span><span dir=\"ltr\" role=\"presentation\">arising from the Agreement and if and for <\/span><span dir=\"ltr\" role=\"presentation\">Insofar as this liability and\/or damage is covered under the liability insurance taken out by the Care Provider, the Care Provider shall be liable towards the Client. The Care Provider shall then be liable towards the Client up to the invoice value and up to the maximum insured amount per event.<\/span><\/p><p><strong>12.2<\/strong> Only for the compensation of direct damage, which the Client suffers as a direct consequence of gross negligence, wrongful act or avoidable professional errors, caused by auxiliary persons falling under the Care Provider, if and insofar as this liability and\/or damage is covered under the liability insurance taken out by the Care Provider, the Care Provider shall be liable towards the Client. Avoidable professional errors shall include mistakes, neglect and careless conduct by auxiliary persons falling under the Care Provider's responsibility.\u00a0<\/p><p><strong>12.3<\/strong> V<span dir=\"ltr\" role=\"presentation\">ear as far as possible<\/span> <span dir=\"ltr\" role=\"presentation\">is the Client, before<\/span> <span dir=\"ltr\" role=\"presentation\">the <\/span><span dir=\"ltr\" role=\"presentation\">Care Provider liable, held the <\/span><span dir=\"ltr\" role=\"presentation\">Giving Care Provider the opportunity to provide within a <\/span><span dir=\"ltr\" role=\"presentation\">reasonable time to restore <\/span><span dir=\"ltr\" role=\"presentation\">In implementing the <\/span><span dir=\"ltr\" role=\"presentation\">Services made mistakes <\/span><span dir=\"ltr\" role=\"presentation\">pass<\/span><span dir=\"ltr\" role=\"presentation\">.<\/span><\/p><p><strong>12.4<\/strong> <span dir=\"ltr\" role=\"presentation\">No action or claim following<\/span> <span dir=\"ltr\" role=\"presentation\">the <\/span><span dir=\"ltr\" role=\"presentation\">Agreement or arising therefrom, other than <\/span><span dir=\"ltr\" role=\"presentation\">for non-payment<\/span><span dir=\"ltr\" role=\"presentation\">,<\/span> <span dir=\"ltr\" role=\"presentation\">rights created can be used by one <\/span><span dir=\"ltr\" role=\"presentation\">der<\/span> <span dir=\"ltr\" role=\"presentation\">P<\/span><span dir=\"ltr\" role=\"presentation\">artijen <\/span> <span dir=\"ltr\" role=\"presentation\">be <\/span> <span dir=\"ltr\" role=\"presentation\">set <\/span> <span dir=\"ltr\" role=\"presentation\">for <\/span> <span dir=\"ltr\" role=\"presentation\">the <\/span> <span dir=\"ltr\" role=\"presentation\">fallen <\/span><span dir=\"ltr\" role=\"presentation\">named<\/span> <span dir=\"ltr\" role=\"presentation\">(i) in paragraph 1 of this Article 12 more than <\/span><span dir=\"ltr\" role=\"presentation\">one (1) <\/span><span dir=\"ltr\" role=\"presentation\">year<\/span> <span dir=\"ltr\" role=\"presentation\">after the cause of action or claim arises <\/span><span dir=\"ltr\" role=\"presentation\">has occurred and (ii) in paragraph 2 of this Article 12 more <\/span><span dir=\"ltr\" role=\"presentation\">then <\/span> <span dir=\"ltr\" role=\"presentation\">five (5) years after the cause of such action or <\/span><span dir=\"ltr\" role=\"presentation\">claim has arisen<\/span><span dir=\"ltr\" role=\"presentation\">.<\/span><\/p><p><strong>12.5<\/strong> With the exception of the cases in which damages pursuant to the provisions of this Article FG are for the account of the Care Provider, the Care Provider shall be indemnified by the Client for all claims of third parties on account of damages suffered by these third parties arising from and\/or related to the Agreement.<\/p><p><strong>12.6<\/strong> The Care Provider shall perform its advisory work -in accordance with the provisions of Clause 4.1- to the best of its knowledge and ability, provided that <br \/>understanding that within that framework, the Care Provider is only under an obligation of effort and not an obligation of result, the Care Provider does not guarantee any desired result and the Care Provider does not have any liability <br \/>accepts.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8b05d1 elementor-widget elementor-widget-heading\" data-id=\"c8b05d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">13. Privacy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e5f5aa elementor-widget elementor-widget-text-editor\" data-id=\"9e5f5aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>13.1<\/strong> <span dir=\"ltr\" role=\"presentation\">The Care Provider <\/span> <span dir=\"ltr\" role=\"presentation\">takes appropriate technical <\/span><span dir=\"ltr\" role=\"presentation\">and organisational measures to secure <\/span><span dir=\"ltr\" role=\"presentation\">(personal) data <\/span> <span dir=\"ltr\" role=\"presentation\">and <\/span> <span dir=\"ltr\" role=\"presentation\">will <\/span> <span dir=\"ltr\" role=\"presentation\">personal data <\/span><span dir=\"ltr\" role=\"presentation\">process in accordance with the<\/span> <span dir=\"ltr\" role=\"presentation\">General <\/span><span dir=\"ltr\" role=\"presentation\">Data protection regulation (AVG).<\/span><\/p><p><strong>13.2<\/strong> The Care Provider shall not provide data to third parties without the Client's consent, except in fulfilment of a legal obligation or if necessary for the execution of the Agreement to which these Conditions apply.<\/p><p><strong>13.3<\/strong> Internal processing of (personal) data takes place for peer review, training purposes, quality control and financial administration.<\/p><p><strong>13.4<\/strong> At the end of the Agreement to which these Conditions apply, the Client is entitled to a copy of his\/her (personal) data. These (personal) data will not be kept longer than necessary for the purpose for which they were collected, in accordance with the AVG.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a851a3 elementor-widget elementor-widget-heading\" data-id=\"4a851a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">14. Complaints\/disputes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6925b3 elementor-widget elementor-widget-text-editor\" data-id=\"f6925b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>14.1<\/strong> The Client undertakes to check the quality and quantity of the Services, immediately after their delivery by the Care Provider for accuracy. Complaints regarding the conclusion, interpretation or execution of the Agreement to which these Conditions apply must be communicated to the Care Provider by the Client in writing and with reasons as soon as possible.<\/p><p><strong>14.2<\/strong> The Care Provider has an arrangement for the reception and handling of complaints and acts in accordance with this procedure. After the Client has communicated a complaint in writing, it will be examined by the Care Provider for validity. If the Care Provider considers the complaint well-founded, it shall, if possible, at all times be entitled to still fulfil its obligations within a reasonable period by carrying out or delivering what was agreed upon free of charge.\u00a0<\/p><p><span dir=\"ltr\" role=\"presentation\"><strong>14.3<\/strong> If <\/span> <span dir=\"ltr\" role=\"presentation\">a <\/span> <span dir=\"ltr\" role=\"presentation\">complaint <\/span> <span dir=\"ltr\" role=\"presentation\">not <\/span> <span dir=\"ltr\" role=\"presentation\">to <\/span> <span dir=\"ltr\" role=\"presentation\">satisfaction <\/span><span dir=\"ltr\" role=\"presentation\">is <\/span> <span dir=\"ltr\" role=\"presentation\">handled, <\/span> <span dir=\"ltr\" role=\"presentation\">can <\/span> <span dir=\"ltr\" role=\"presentation\">P<\/span><span dir=\"ltr\" role=\"presentation\">artijen <\/span> <span dir=\"ltr\" role=\"presentation\">the <\/span> <span dir=\"ltr\" role=\"presentation\">dispute <\/span><span dir=\"ltr\" role=\"presentation\">submit to the competent court.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80110fc elementor-widget elementor-widget-heading\" data-id=\"80110fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">15. Applicable law<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdd422f elementor-widget elementor-widget-text-editor\" data-id=\"bdd422f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>15.1<\/strong> <span dir=\"ltr\" role=\"presentation\">Retrieved from <\/span> <span dir=\"ltr\" role=\"presentation\">the <\/span> <span dir=\"ltr\" role=\"presentation\">O<\/span><span dir=\"ltr\" role=\"presentation\">agreement<\/span> <span dir=\"ltr\" role=\"presentation\">on which <\/span> <span dir=\"ltr\" role=\"presentation\">this <\/span><span dir=\"ltr\" role=\"presentation\">Conditions <\/span> <span dir=\"ltr\" role=\"presentation\">from <\/span> <span dir=\"ltr\" role=\"presentation\">application <\/span> <span dir=\"ltr\" role=\"presentation\">are, <\/span> <span dir=\"ltr\" role=\"presentation\">at <\/span> <span dir=\"ltr\" role=\"presentation\">this <\/span><span dir=\"ltr\" role=\"presentation\">Conditions <\/span> <span dir=\"ltr\" role=\"presentation\">and <\/span> <span dir=\"ltr\" role=\"presentation\">all <\/span> <span dir=\"ltr\" role=\"presentation\">from that <\/span> <span dir=\"ltr\" role=\"presentation\">resulting <\/span> <span dir=\"ltr\" role=\"presentation\">or <\/span><span dir=\"ltr\" role=\"presentation\">thus <\/span> <span dir=\"ltr\" role=\"presentation\">link <\/span> <span dir=\"ltr\" role=\"presentation\">containing <\/span> <span dir=\"ltr\" role=\"presentation\">extra-contractual <\/span><span dir=\"ltr\" role=\"presentation\">obligations shall be governed by Dutch law, with <\/span><span dir=\"ltr\" role=\"presentation\">exception <\/span> <span dir=\"ltr\" role=\"presentation\">from <\/span> <span dir=\"ltr\" role=\"presentation\">the <\/span> <span dir=\"ltr\" role=\"presentation\">Dutch <\/span> <span dir=\"ltr\" role=\"presentation\">international<\/span><span dir=\"ltr\" role=\"presentation\">e <\/span><span dir=\"ltr\" role=\"presentation\">private law conflict rules.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-118671f e-flex e-con-boxed e-con e-parent\" data-id=\"118671f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-811cd54 elementor-widget elementor-widget-button\" data-id=\"811cd54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/vaccinatiepunt.nl\/wp-content\/uploads\/2025\/12\/2025-Algemene-Voorwaarden-Vaccinatiepunt-B.V.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download the general terms and conditions here!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Algemene voorwaarden Algemene voorwaarden voor de levering van diensten van Vaccinatiepunt B.V.d.d. 7 augustus 2025: 1. Definities In deze algemene voorwaarden hebben de volgende definities de navolgende betekenis. De definities zullen zowel in enkel- als in meervoudsvorm gebruikt worden. Artikel is een artikel van deze algemene voorwaarden. Cli\u00ebnt is ieder natuurlijk persoon, rechtspersoon of personenvennootschap [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[],"tags":[],"location_properties":[],"class_list":["post-105","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Algemene Voorwaarden - Vaccinatiepunt<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vaccinatiepunt.nl\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Algemene Voorwaarden - Vaccinatiepunt\" \/>\n<meta property=\"og:description\" content=\"Algemene voorwaarden Algemene voorwaarden voor de levering van diensten van Vaccinatiepunt B.V.d.d. 7 augustus 2025: 1. Definities In deze algemene voorwaarden hebben de volgende definities de navolgende betekenis. De definities zullen zowel in enkel- als in meervoudsvorm gebruikt worden. Artikel is een artikel van deze algemene voorwaarden. Cli\u00ebnt is ieder natuurlijk persoon, rechtspersoon of personenvennootschap [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/vaccinatiepunt.nl\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"Vaccinatiepunt\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-01T12:51:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/vaccinatiepunt.nl\/wp-content\/uploads\/2025\/12\/Ontwerp-zonder-titel-2-scaled.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1067\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"15 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"General terms and conditions - Vaccination Point","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/vaccinatiepunt.nl\/en\/terms-and-conditions\/","og_locale":"en_GB","og_type":"article","og_title":"Algemene Voorwaarden - Vaccinatiepunt","og_description":"Algemene voorwaarden Algemene voorwaarden voor de levering van diensten van Vaccinatiepunt B.V.d.d. 7 augustus 2025: 1. Definities In deze algemene voorwaarden hebben de volgende definities de navolgende betekenis. De definities zullen zowel in enkel- als in meervoudsvorm gebruikt worden. Artikel is een artikel van deze algemene voorwaarden. Cli\u00ebnt is ieder natuurlijk persoon, rechtspersoon of personenvennootschap [&hellip;]","og_url":"https:\/\/vaccinatiepunt.nl\/en\/terms-and-conditions\/","og_site_name":"Vaccinatiepunt","article_modified_time":"2025-12-01T12:51:15+00:00","og_image":[{"width":2560,"height":1067,"url":"https:\/\/vaccinatiepunt.nl\/wp-content\/uploads\/2025\/12\/Ontwerp-zonder-titel-2-scaled.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"15 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/vaccinatiepunt.nl\/en\/algemene-voorwaarden\/","url":"https:\/\/vaccinatiepunt.nl\/en\/algemene-voorwaarden\/","name":"General terms and conditions - Vaccination Point","isPartOf":{"@id":"https:\/\/vaccinatiepunt.nl\/en\/#website"},"datePublished":"2022-11-22T09:14:00+00:00","dateModified":"2025-12-01T12:51:15+00:00","breadcrumb":{"@id":"https:\/\/vaccinatiepunt.nl\/en\/algemene-voorwaarden\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/vaccinatiepunt.nl\/en\/algemene-voorwaarden\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/vaccinatiepunt.nl\/en\/algemene-voorwaarden\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/vaccinatiepunt.nl\/"},{"@type":"ListItem","position":2,"name":"Algemene Voorwaarden"}]},{"@type":"WebSite","@id":"https:\/\/vaccinatiepunt.nl\/en\/#website","url":"https:\/\/vaccinatiepunt.nl\/en\/","name":"Vaccination point","description":"","publisher":{"@id":"https:\/\/vaccinatiepunt.nl\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/vaccinatiepunt.nl\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/vaccinatiepunt.nl\/en\/#organization","name":"Vaccination point","url":"https:\/\/vaccinatiepunt.nl\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/vaccinatiepunt.nl\/en\/#\/schema\/logo\/image\/","url":"https:\/\/vaccinatiepunt.nl\/wp-content\/uploads\/2025\/12\/Zonder-titel-Instagram-bericht.png","contentUrl":"https:\/\/vaccinatiepunt.nl\/wp-content\/uploads\/2025\/12\/Zonder-titel-Instagram-bericht.png","width":1080,"height":1080,"caption":"Vaccinatiepunt"},"image":{"@id":"https:\/\/vaccinatiepunt.nl\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/vaccinatiepunt.nl\/en\/wp-json\/wp\/v2\/pages\/105","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vaccinatiepunt.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vaccinatiepunt.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vaccinatiepunt.nl\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/vaccinatiepunt.nl\/en\/wp-json\/wp\/v2\/comments?post=105"}],"version-history":[{"count":0,"href":"https:\/\/vaccinatiepunt.nl\/en\/wp-json\/wp\/v2\/pages\/105\/revisions"}],"wp:attachment":[{"href":"https:\/\/vaccinatiepunt.nl\/en\/wp-json\/wp\/v2\/media?parent=105"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vaccinatiepunt.nl\/en\/wp-json\/wp\/v2\/categories?post=105"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vaccinatiepunt.nl\/en\/wp-json\/wp\/v2\/tags?post=105"},{"taxonomy":"location_properties","embeddable":true,"href":"https:\/\/vaccinatiepunt.nl\/en\/wp-json\/wp\/v2\/location_properties?post=105"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}