{"id":105,"date":"2022-11-22T09:14:00","date_gmt":"2022-11-22T09:14:00","guid":{"rendered":"http:\/\/vaccinatiepunt.nl\/?page_id=105"},"modified":"2025-12-01T14:51:15","modified_gmt":"2025-12-01T12:51:15","slug":"sartlar-ve-kosullar","status":"publish","type":"page","link":"https:\/\/vaccinatiepunt.nl\/tr\/algemene-voorwaarden\/","title":{"rendered":"Genel h\u00fck\u00fcm ve ko\u015fullar"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"105\" class=\"elementor elementor-105\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c3cd4cd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c3cd4cd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;opacity-tilt&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 2600 131.1\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0 0L2600 0 2600 69.1 0 0z\"\/>\n\t<path class=\"elementor-shape-fill\" style=\"opacity:0.5\" d=\"M0 0L2600 0 2600 69.1 0 69.1z\"\/>\n\t<path class=\"elementor-shape-fill\" style=\"opacity:0.25\" d=\"M2600 0L0 0 0 130.1 2600 69.1z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-641e98f\" data-id=\"641e98f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a198fa elementor-widget elementor-widget-heading\" data-id=\"6a198fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Genel h\u00fck\u00fcm ve ko\u015fullar <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-38c33fa e-flex e-con-boxed e-con e-parent\" data-id=\"38c33fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a76c3b elementor-widget elementor-widget-text-editor\" data-id=\"0a76c3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><span dir=\"ltr\" role=\"presentation\">Genel h\u00fck\u00fcm ve ko\u015fullar<\/span> <span dir=\"ltr\" role=\"presentation\">tedariki i\u00e7in <\/span><span dir=\"ltr\" role=\"presentation\">H\u0130ZMETLER <\/span><span dir=\"ltr\" role=\"presentation\">gelen<\/span> <span dir=\"ltr\" role=\"presentation\">A\u015f\u0131 Noktas\u0131 B.V.<br \/><\/span><span dir=\"ltr\" role=\"presentation\">D.D. <\/span><span dir=\"ltr\" role=\"presentation\">7 A\u011fustos 2025<\/span><span dir=\"ltr\" role=\"presentation\">:<\/span><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44a2214 elementor-widget elementor-widget-heading\" data-id=\"44a2214\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Tan\u0131mlar<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2de6158 elementor-widget elementor-widget-text-editor\" data-id=\"2de6158\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Bu genel h\u00fck\u00fcm ve ko\u015fullarda, a\u015fa\u011f\u0131daki tan\u0131mlar a\u015fa\u011f\u0131daki anlamlara sahip olacakt\u0131r. Tan\u0131mlar hem tekil hem de \u00e7o\u011ful olarak kullan\u0131lacakt\u0131r.<\/p><p><strong>Makale<\/strong> bu genel h\u00fck\u00fcm ve ko\u015fullar\u0131n bir maddesidir.<\/p><p><strong>M\u00fc\u015fteri<\/strong> Vaccinatiepunt B.V. ile bir anla\u015fma yapan herhangi bir ger\u00e7ek ki\u015fi, t\u00fczel ki\u015fi veya ortakl\u0131kt\u0131r.<\/p><p><strong>Hizmet(ler)<\/strong> Vaccinatiepunt B.V. taraf\u0131ndan, bunlarla s\u0131n\u0131rl\u0131 olmamak \u00fczere, ticari faaliyetleri ba\u011flam\u0131nda M\u00fc\u015fteriye sa\u011flanacak t\u00fcm hizmetlerdir:<\/p><p>(i) A\u015f\u0131lara ili\u015fkin bilgi sa\u011flanmas\u0131; <br \/>(ii) a\u015f\u0131larla ilgili olarak tavsiyelerde bulunmak; <br \/>(iii) a\u015f\u0131lamak; ve <br \/>(iv) ila\u00e7lar i\u00e7in re\u00e7ete sa\u011flanmas\u0131;<\/p><p><strong>Anla\u015fma<\/strong> Vaccinatiepunt B.V. ile M\u00fc\u015fteri aras\u0131nda Hizmetlerin sa\u011flanmas\u0131na ili\u015fkin anla\u015fmalarla ilgilidir.<\/p><p><strong>Partiler<\/strong> Vaccinatiepunt B.V. ve M\u00fc\u015fteri m\u00fc\u015ftereken (her biri ayr\u0131 ayr\u0131 Taraf olarak an\u0131lacakt\u0131r).<\/p><p><strong>Ko\u015fullar<\/strong> Vaccinatiepunt B.V. taraf\u0131ndan uygulanan ve Vaccinatiepunt B.V. taraf\u0131ndan M\u00fc\u015fteriye Hizmetlerin sa\u011flanmas\u0131 i\u00e7in ge\u00e7erli olan 1 A\u011fustos 2025 tarihli bu genel h\u00fck\u00fcm ve ko\u015fullard\u0131r.<\/p><p><strong>Bak\u0131m sa\u011flay\u0131c\u0131<\/strong> bu Ko\u015fullar\u0131 uygulayan ve a\u015fa\u011f\u0131dakileri kullanan s\u00f6zle\u015fme taraf\u0131 Vaccinatiepunt B.V.'dir:<\/p><p><span style=\"text-decoration: underline;\">Varl\u0131k:<\/span> A\u015f\u0131 Noktas\u0131 B.V.<br \/><span style=\"text-decoration: underline;\">Posta adresi:<\/span> Maus Gatsonidesweg 10, 2031 AG Haarlem<br \/><span style=\"text-decoration: underline;\">Telefon numaras\u0131:<\/span> 0900 &#8211; 822 24 62<br \/><span style=\"text-decoration: underline;\">E-posta:<\/span> info@vaccinatiepunt.nl<br \/><span style=\"text-decoration: underline;\">Ticaret Odas\u0131 numaras\u0131:<\/span> 37121028<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69a09f0 elementor-widget elementor-widget-heading\" data-id=\"69a09f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Uygulanabilirlik<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d359c4 elementor-widget elementor-widget-text-editor\" data-id=\"9d359c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span dir=\"ltr\" role=\"presentation\"><strong>2.1<\/strong> Sadece <\/span> <span dir=\"ltr\" role=\"presentation\">d<\/span><span dir=\"ltr\" role=\"presentation\">Hese <\/span> <span dir=\"ltr\" role=\"presentation\">V<\/span><span dir=\"ltr\" role=\"presentation\">kulak rahats\u0131zl\u0131klar\u0131 <\/span> <span dir=\"ltr\" role=\"presentation\">onun <\/span> <span dir=\"ltr\" role=\"presentation\">gelen <\/span><span dir=\"ltr\" role=\"presentation\">herkese uygulama <\/span> <span dir=\"ltr\" role=\"presentation\">teslimatlar\u0131 <\/span> <span dir=\"ltr\" role=\"presentation\">Hizmetler<\/span><span dir=\"ltr\" role=\"presentation\">Bak\u0131m Sa\u011flay\u0131c\u0131 ile M\u00fc\u015fteri aras\u0131nda bir Anla\u015fma yap\u0131l\u0131p yap\u0131lmad\u0131\u011f\u0131na bak\u0131lmaks\u0131z\u0131n, Hizmetlerin sa\u011flanmas\u0131 i\u00e7in M\u00fc\u015fteriden gelen t\u00fcm taleplere, M\u00fc\u015fteriden gelen t\u00fcm sipari\u015flere, t\u00fcm Anla\u015fmalara ve bunlar\u0131n herhangi bir de\u011fi\u015fikli\u011fine.<\/span><\/p><p><strong>2.2<\/strong> M\u00fc\u015fteri, bu Ko\u015fullar\u0131 kabul ederek, bu Ko\u015fullar\u0131n Sa\u011fl\u0131k Hizmeti Sa\u011flay\u0131c\u0131s\u0131 ile M\u00fc\u015fteri aras\u0131nda gelecekte yap\u0131lacak t\u00fcm anla\u015fmalara ve gelecekte sa\u011flanacak Hizmetlere uygulanabilirli\u011fini de kabul etmi\u015f olur.<\/p><p><strong>2.3<\/strong> Bu Ko\u015fullardan sapan ve\/veya bu Ko\u015fullar\u0131 tamamlayan h\u00fck\u00fcmler, yaln\u0131zca Sa\u011fl\u0131k Hizmeti Sa\u011flay\u0131c\u0131s\u0131 ile M\u00fc\u015fteri aras\u0131nda yaz\u0131l\u0131 olarak a\u00e7\u0131k\u00e7a kararla\u015ft\u0131r\u0131ld\u0131klar\u0131 takdirde ve o zaman yaln\u0131zca s\u00f6z konusu h\u00fck\u00fcmlerin yap\u0131ld\u0131\u011f\u0131 s\u00f6zle\u015fme i\u00e7in ge\u00e7erli olacakt\u0131r. \u00dczerinde mutab\u0131k kal\u0131nan bu t\u00fcr sapma ve\/veya ek h\u00fck\u00fcmler, bu Ko\u015fullar\u0131n di\u011fer h\u00fck\u00fcmlerinin uygulanabilirli\u011fini etkilemez ve yaln\u0131zca yaz\u0131l\u0131 olarak a\u00e7\u0131k\u00e7a mutab\u0131k kal\u0131nan s\u00f6zle\u015fme i\u00e7in ge\u00e7erlidir.\u00a0<\/p><p><strong>2.4<\/strong> Bu Ko\u015fullar\u0131n bir veya daha fazla h\u00fckm\u00fc herhangi bir nedenle h\u00fck\u00fcms\u00fcz kal\u0131r, iptal edilir veya ba\u011flay\u0131c\u0131 olmad\u0131\u011f\u0131 ilan edilirse, bu Ko\u015fullar\u0131n geri kalan h\u00fck\u00fcmleri tam olarak y\u00fcr\u00fcrl\u00fckte kalacakt\u0131r. Taraflar bu durumda birbirlerine iyi niyetle dan\u0131\u015facaklard\u0131r. <br \/>Ge\u00e7erli olan, ortaya \u00e7\u0131kan bo\u015flu\u011fu dolduran ve ge\u00e7ersiz, h\u00fck\u00fcms\u00fcz veya ba\u011flay\u0131c\u0131 olmayan h\u00fck\u00fcm(ler)in i\u00e7eri\u011fine ve kapsam\u0131na m\u00fcmk\u00fcn oldu\u011funca yak\u0131n olan ikame h\u00fck\u00fcmler \u00fczerinde anla\u015fmaya varmak.<\/p><p><strong>2.5<\/strong> Bak\u0131m Sa\u011flay\u0131c\u0131, bu H\u00fck\u00fcm ve Ko\u015fullar\u0131 istedi\u011fi zaman de\u011fi\u015ftirme veya tamamlama hakk\u0131na sahiptir. En g\u00fcncel H\u00fck\u00fcm ve Ko\u015fullar \u015fu adreste bulunabilir <a href=\"https:\/\/vaccinatiepunt.nl\/tr\/sartlar-ve-kosullar\/\">https:\/\/vaccinatiepunt.nl\/algemene-voorwaarden\/<\/a> ve talep \u00fczerine M\u00fc\u015fteriye g\u00f6nderilecektir.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-813b47b elementor-widget elementor-widget-heading\" data-id=\"813b47b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Anla\u015fmalar\u0131n Sonu\u00e7land\u0131r\u0131lmas\u0131<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9de7e0 elementor-widget elementor-widget-text-editor\" data-id=\"e9de7e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>3.1<\/strong> <span dir=\"ltr\" role=\"presentation\">Bu <\/span> <span dir=\"ltr\" role=\"presentation\">O<\/span><span dir=\"ltr\" role=\"presentation\">toplant\u0131lar<\/span> <span dir=\"ltr\" role=\"presentation\">hangi <\/span> <span dir=\"ltr\" role=\"presentation\">Bu <\/span><span dir=\"ltr\" role=\"presentation\">Ko\u015fullar ge\u00e7erlidir,<\/span> <span dir=\"ltr\" role=\"presentation\">hakk\u0131nda gel <\/span><span dir=\"ltr\" role=\"presentation\">en k\u0131sa s\u00fcrede <\/span> <span dir=\"ltr\" role=\"presentation\">ve <\/span> <span dir=\"ltr\" role=\"presentation\">sipari\u015f\/<\/span><span dir=\"ltr\" role=\"presentation\">randevu <\/span> <span dir=\"ltr\" role=\"presentation\">gelen <\/span> <span dir=\"ltr\" role=\"presentation\">ve <\/span> <span dir=\"ltr\" role=\"presentation\">C<\/span><span dir=\"ltr\" role=\"presentation\">lient <\/span> <span dir=\"ltr\" role=\"presentation\">o <\/span><span dir=\"ltr\" role=\"presentation\">i\u015flendi\/<\/span><span dir=\"ltr\" role=\"presentation\">belirtilen<\/span> <span dir=\"ltr\" role=\"presentation\">Bak\u0131m Sa\u011flay\u0131c\u0131 taraf\u0131ndan <\/span><span dir=\"ltr\" role=\"presentation\">kullan\u0131lm\u0131\u015f <\/span><span dir=\"ltr\" role=\"presentation\">Sipari\u015f<\/span><span dir=\"ltr\" role=\"presentation\">&#8211;<\/span><span dir=\"ltr\" role=\"presentation\">\/<\/span><span dir=\"ltr\" role=\"presentation\">randevu sistemi<\/span><span dir=\"ltr\" role=\"presentation\">.<\/span> <span dir=\"ltr\" role=\"presentation\">Bu <\/span><span dir=\"ltr\" role=\"presentation\">sipari\u015f\/<\/span><span dir=\"ltr\" role=\"presentation\">randevu<\/span> <span dir=\"ltr\" role=\"presentation\">M\u00fc\u015fterinin<\/span> <span dir=\"ltr\" role=\"presentation\">\u00fczerinden telefonla yap\u0131labilir. <\/span><span dir=\"ltr\" role=\"presentation\">web sitesi <\/span> <span dir=\"ltr\" role=\"presentation\">veya <\/span> <span dir=\"ltr\" role=\"presentation\">s\u0131ras\u0131nda <\/span> <span dir=\"ltr\" role=\"presentation\">a <\/span><span dir=\"ltr\" role=\"presentation\">Ameliyat Saatleri <\/span> <span dir=\"ltr\" role=\"presentation\">onun <\/span><span dir=\"ltr\" role=\"presentation\">i\u015flendi\/<\/span><span dir=\"ltr\" role=\"presentation\">yakalanm\u0131\u015f<\/span><span dir=\"ltr\" role=\"presentation\">.<\/span><\/p><p><strong>3.2<\/strong> Bu Ko\u015fullar\u0131n ge\u00e7erli oldu\u011fu S\u00f6zle\u015fme ve bu Ko\u015fullar, Bak\u0131m Sa\u011flay\u0131c\u0131 ile M\u00fc\u015fteri aras\u0131ndaki anla\u015fmay\u0131 ve sa\u011flanacak Hizmetleri tam olarak yans\u0131tt\u0131\u011f\u0131 kabul edilir; bariz hatalar, yaz\u0131m ve\/veya bask\u0131 hatalar\u0131 Bak\u0131m Sa\u011flay\u0131c\u0131 taraf\u0131ndan her zaman d\u00fczeltilebilir.<\/p><p><strong>3.3<\/strong> M\u00fc\u015fterinin sipari\u015fi\/randevusu Bak\u0131m Sa\u011flay\u0131c\u0131 taraf\u0131ndan kullan\u0131lan sipari\u015f\/randevu sistemine i\u015flenmedi\u011fi\/kaydedilmedi\u011fi s\u00fcrece, M\u00fc\u015fterinin sipari\u015fi\/randevusu Bak\u0131m Sa\u011flay\u0131c\u0131 i\u00e7in herhangi bir y\u00fck\u00fcml\u00fcl\u00fck do\u011furmaz ve Bak\u0131m Sa\u011flay\u0131c\u0131y\u0131 ba\u011flamaz. Bak\u0131m Sa\u011flay\u0131c\u0131s\u0131, M\u00fc\u015fteriden gelen bir sipari\u015fi\/randevuyu neden belirtmeksizin reddetme hakk\u0131na sahiptir.<\/p><p><strong>3.4<\/strong> Bu Ko\u015fullar\u0131n ge\u00e7erli oldu\u011fu S\u00f6zle\u015fme, ancak M\u00fc\u015fterinin Hizmetleri sa\u011flamak i\u00e7in gerekli t\u00fcm bilgileri (t\u0131bbi g\u00f6r\u00fc\u015f veya tedavi \u00f6nerisinin haz\u0131rlanmas\u0131 dahil) sa\u011flamas\u0131 halinde ve sa\u011flad\u0131\u011f\u0131nda fiilen imzalanabilir. Gerekli bilgiler olmadan, Sa\u011fl\u0131k Hizmeti Sa\u011flay\u0131c\u0131s\u0131 bu Ko\u015fullar\u0131n ge\u00e7erli oldu\u011fu S\u00f6zle\u015fmeyi yerine getirmekle y\u00fck\u00fcml\u00fc de\u011fildir.<\/p><p><strong>3.5<\/strong> Madde 3.1 uyar\u0131nca olu\u015fturulan her bir Anla\u015fma, Bak\u0131m Sa\u011flay\u0131c\u0131 ile M\u00fc\u015fteri aras\u0131nda ayr\u0131 bir anla\u015fma olu\u015fturur.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb1c15a elementor-widget elementor-widget-heading\" data-id=\"bb1c15a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. S\u00f6zle\u015fmenin Y\u00fcr\u00fcrl\u00fc\u011fe Girmesi<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-989d473 elementor-widget elementor-widget-text-editor\" data-id=\"989d473\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>4.1<\/strong> Bak\u0131m Sa\u011flay\u0131c\u0131, bu Ko\u015fullar\u0131n ge\u00e7erli oldu\u011fu S\u00f6zle\u015fmeyi, yasalar\u0131n gerektirdi\u011fi gereklilikleri g\u00f6z \u00f6n\u00fcnde bulundurarak, bilgisi ve yetene\u011fi dahilinde en iyi \u015fekilde yerine getirmeye \u00e7al\u0131\u015facakt\u0131r. Bak\u0131m Sa\u011flay\u0131c\u0131n\u0131n t\u00fcm y\u00fck\u00fcml\u00fcl\u00fckleri, aksi yaz\u0131l\u0131 olarak a\u00e7\u0131k\u00e7a kararla\u015ft\u0131r\u0131lmad\u0131k\u00e7a, her zaman Bak\u0131m Sa\u011flay\u0131c\u0131 taraf\u0131ndan sa\u011flanacak \u00e7aba y\u00fck\u00fcml\u00fcl\u00fckleri niteli\u011findedir.<\/p><p><strong>4.2<\/strong> <span dir=\"ltr\" role=\"presentation\">Bu <\/span><span dir=\"ltr\" role=\"presentation\">S\u00f6zle\u015fme kapsam\u0131nda <\/span><span dir=\"ltr\" role=\"presentation\">bu Ko\u015fullar a\u015fa\u011f\u0131dakiler i\u00e7in ge\u00e7erlidir <\/span> <span dir=\"ltr\" role=\"presentation\">teslim et <\/span><span dir=\"ltr\" role=\"presentation\">Hizmetler<\/span><span dir=\"ltr\" role=\"presentation\">,<\/span> <span dir=\"ltr\" role=\"presentation\">olmak<\/span><span dir=\"ltr\" role=\"presentation\">ve<\/span> <span dir=\"ltr\" role=\"presentation\">teslim edildi<\/span> <span dir=\"ltr\" role=\"presentation\">gelen <\/span> <span dir=\"ltr\" role=\"presentation\">bir <\/span> <span dir=\"ltr\" role=\"presentation\">gelen <\/span> <span dir=\"ltr\" role=\"presentation\">ve <\/span><span dir=\"ltr\" role=\"presentation\">\u015fubeleri <\/span><span dir=\"ltr\" role=\"presentation\">Sa\u011fl\u0131k Hizmeti Sa\u011flay\u0131c\u0131s\u0131<\/span><span dir=\"ltr\" role=\"presentation\">.<\/span><\/p><p><strong>4.3<\/strong> Sa\u011fl\u0131k Hizmeti Sa\u011flay\u0131c\u0131s\u0131, kurulu\u015f b\u00fcnyesindeki t\u00fcm sa\u011fl\u0131k hizmeti sa\u011flay\u0131c\u0131lar\u0131n\u0131n M\u00fc\u015fteriye bak\u0131m sa\u011flamas\u0131n\u0131 temin eder:<\/p><p>(i) her zaman, yasalar\u0131n getirdi\u011fi gerekliliklere tabi olarak, bunu yapmaya yetkin ve ehildirler; ve <br \/>(ii) mesleki grup k\u0131lavuzlar\u0131 da dahil olmak \u00fczere sa\u011fl\u0131k hizmeti sa\u011flay\u0131c\u0131lar\u0131 i\u00e7in ge\u00e7erli mesleki standartlara uygun hareket etmek.\u00a0<\/p><p><strong>4.4<\/strong> M\u00fc\u015fterinin a\u015f\u0131 i\u00e7in re\u015fit olmayan birini getirmesi durumunda, her iki velinin\/vasinin de a\u015f\u0131n\u0131n yap\u0131lmas\u0131na r\u0131za g\u00f6sterdi\u011fi kabul edilir.<\/p><p><strong>4.5<\/strong> \u00c7ocuklar\u0131n 12 ya\u015f\u0131na kadar a\u015f\u0131lanmas\u0131 i\u00e7in her iki ebeveynin\/velinin yaz\u0131l\u0131 onay\u0131 gerekmektedir.\u00a0<\/p><p><strong>4.6<\/strong> 12-15 ya\u015f grubundaki \u00e7ocuklar\u0131n a\u015f\u0131lanmas\u0131 i\u00e7in hem ebeveynlerin\/velilerin hem de s\u00f6z konusu \u00e7ocu\u011fun r\u0131zas\u0131 gerekmektedir.<\/p><p><strong>4.7<\/strong> Bak\u0131m Sa\u011flay\u0131c\u0131n\u0131n kendi kanaatine g\u00f6re bunu yapmak i\u00e7in ge\u00e7erli bir nedeni varsa, her iki ebeveynden\/veliden de imzal\u0131 bir muvafakatname talep etme hakk\u0131 vard\u0131r.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdd1273 elementor-widget elementor-widget-heading\" data-id=\"bdd1273\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. M\u00fc\u015fterinin y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2722a16 elementor-widget elementor-widget-text-editor\" data-id=\"2722a16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>5.1<\/strong> M\u00fc\u015fteri, Bak\u0131m Sa\u011flay\u0131c\u0131n\u0131n ilk talebinde yasal olarak tan\u0131nan, ge\u00e7erli bir kimlik belgesi ile kendini tan\u0131tmakla y\u00fck\u00fcml\u00fcd\u00fcr.\u00a0<\/p><p><strong>5.2<\/strong> M\u00fc\u015fteri, Bak\u0131m Sa\u011flay\u0131c\u0131ya (i) bu Ko\u015fullar\u0131n ge\u00e7erli oldu\u011fu S\u00f6zle\u015fmenin do\u011fru bir \u015fekilde y\u00fcr\u00fct\u00fclmesi i\u00e7in gerekli t\u00fcm bilgi ve belgeleri zaman\u0131nda, eksiksiz ve do\u011fru bir \u015fekilde sa\u011flamakla ve (ii) bu Ko\u015fullar\u0131n ge\u00e7erli oldu\u011fu S\u00f6zle\u015fmenin do\u011fru bir \u015fekilde y\u00fcr\u00fct\u00fclmesiyle ba\u011flant\u0131l\u0131 olabilecek ger\u00e7ekler ve ko\u015fullar (de\u011fi\u015fmi\u015f olsun ya da olmas\u0131n) hakk\u0131nda derhal bilgi vermekle y\u00fck\u00fcml\u00fcd\u00fcr. M\u00fc\u015fteri, di\u011fer m\u00fc\u015fterilerin, bak\u0131c\u0131lar\u0131n ve di\u011fer ki\u015filerin sa\u011fl\u0131\u011f\u0131 veya refah\u0131 i\u00e7in zararl\u0131 olan veya makul \u00f6l\u00e7\u00fcde zararl\u0131 olabilecek herhangi bir eylem veya ihmalden ka\u00e7\u0131nacakt\u0131r.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-055c2c9 elementor-widget elementor-widget-heading\" data-id=\"055c2c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. G\u00fcvenlik<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ff3d47 elementor-widget elementor-widget-text-editor\" data-id=\"0ff3d47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>6.1<\/strong> Bak\u0131m Sa\u011flay\u0131c\u0131, konaklama yerinin Hizmetlerin sa\u011flanmas\u0131na uygun olmas\u0131 i\u00e7in gerekli insani ve maddi ko\u015fullar\u0131 sa\u011flayacakt\u0131r.<\/p><p><strong>6.2<\/strong> Bak\u0131m Sa\u011flay\u0131c\u0131, Hizmetlerin sa\u011flanmas\u0131nda ses ekipman\u0131 kullanacakt\u0131r.<\/p><p><strong>6.3<\/strong> Bak\u0131m Sa\u011flay\u0131c\u0131 yang\u0131n, h\u0131rs\u0131zl\u0131k ve di\u011fer g\u00fcvensiz durumlar\u0131 \u00f6nlemek i\u00e7in yeterli \u00f6nlemlerin al\u0131nmas\u0131n\u0131 sa\u011flayacakt\u0131r.<\/p><p><strong>6.4<\/strong> <span dir=\"ltr\" role=\"presentation\">Bak\u0131m Sa\u011flay\u0131c\u0131<\/span> <span dir=\"ltr\" role=\"presentation\">bir acil durum plan\u0131na sahiptir <\/span><span dir=\"ltr\" role=\"presentation\">ve verir <\/span> <span dir=\"ltr\" role=\"presentation\">M\u00fc\u015fteri<\/span> <span dir=\"ltr\" role=\"presentation\">yang\u0131n ve di\u011fer durumlarda <\/span><span dir=\"ltr\" role=\"presentation\">felaketlerde ne yapmas\u0131 gerekti\u011fi konusunda a\u00e7\u0131k talimatlar<\/span> <span dir=\"ltr\" role=\"presentation\">gerekir <\/span><span dir=\"ltr\" role=\"presentation\">Yap.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04e7d4f elementor-widget elementor-widget-heading\" data-id=\"04e7d4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. \u0130ptal<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0589d3 elementor-widget elementor-widget-text-editor\" data-id=\"d0589d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>7.1<\/strong> <span dir=\"ltr\" role=\"presentation\">\u00c7ok <\/span> <span dir=\"ltr\" role=\"presentation\">teslim et <\/span> <span dir=\"ltr\" role=\"presentation\">D<\/span><span dir=\"ltr\" role=\"presentation\">hizmetler olabilir<\/span> <span dir=\"ltr\" role=\"presentation\">M\u00fc\u015fteri taraf\u0131ndan <\/span><span dir=\"ltr\" role=\"presentation\">ile <\/span> <span dir=\"ltr\" role=\"presentation\">a <\/span> <span dir=\"ltr\" role=\"presentation\">son i\u0307ptal tari\u0307hi\u0307 <\/span> <span dir=\"ltr\" role=\"presentation\">gelen <\/span> <span dir=\"ltr\" role=\"presentation\">minimum <\/span><span dir=\"ltr\" role=\"presentation\">yirmi d\u00f6rt <\/span> <span dir=\"ltr\" role=\"presentation\">(24<\/span><span dir=\"ltr\" role=\"presentation\">)<\/span> <span dir=\"ltr\" role=\"presentation\">saat <\/span> <span dir=\"ltr\" role=\"presentation\">i\u00e7in <\/span> <span dir=\"ltr\" role=\"presentation\">ve <\/span> <span dir=\"ltr\" role=\"presentation\">kabul etti <\/span><span dir=\"ltr\" role=\"presentation\">ba\u015flang\u0131\u00e7 zaman\u0131 <\/span> <span dir=\"ltr\" role=\"presentation\">i\u00e7in<\/span> <span dir=\"ltr\" role=\"presentation\">ve <\/span> <span dir=\"ltr\" role=\"presentation\">Teslimat <\/span> <span dir=\"ltr\" role=\"presentation\">.. <\/span> <span dir=\"ltr\" role=\"presentation\">D<\/span><span dir=\"ltr\" role=\"presentation\">iensten <\/span><span dir=\"ltr\" role=\"presentation\">iptal edilecek.<\/span><\/p><p><strong>7.2<\/strong> <span dir=\"ltr\" role=\"presentation\">\u0130ptal her zaman yaz\u0131l\u0131 olarak yap\u0131lmal\u0131d\u0131r <\/span><span dir=\"ltr\" role=\"presentation\">(e ba\u015f\u0131na<\/span><span dir=\"ltr\" role=\"presentation\">&#8211;<\/span><span dir=\"ltr\" role=\"presentation\">posta) <\/span><span dir=\"ltr\" role=\"presentation\">ger\u00e7ekle\u015fmesi i\u00e7in.<\/span><\/p><p><strong>7.3<\/strong> <span dir=\"ltr\" role=\"presentation\">Bu<\/span> <span dir=\"ltr\" role=\"presentation\">i\u00e7in fiyatlar<\/span> <span dir=\"ltr\" role=\"presentation\">kabul etti<\/span> <span dir=\"ltr\" role=\"presentation\">D<\/span><span dir=\"ltr\" role=\"presentation\">iensten <\/span><span dir=\"ltr\" role=\"presentation\">zaman\u0131nda veya yaz\u0131l\u0131 olarak yap\u0131lmayan<\/span> <span dir=\"ltr\" role=\"presentation\">uygun olarak <\/span><span dir=\"ltr\" role=\"presentation\">Makaleler <\/span><span dir=\"ltr\" role=\"presentation\">7.1<\/span>\u00a0<span dir=\"ltr\" role=\"presentation\">ve 7.3<\/span>\u00a0<span dir=\"ltr\" role=\"presentation\">M\u00fc\u015fteri taraf\u0131ndan<\/span> <span dir=\"ltr\" role=\"presentation\">iptal edilmi\u015ftir, <\/span><span dir=\"ltr\" role=\"presentation\">tam olarak \"Dan\u0131\u015fmadan g\u00f6r\u00fcnmedi <\/span><span dir=\"ltr\" role=\"presentation\">mesaj \/ Son dakika iptalleri (24 saat i\u00e7inde)\"<\/span> <span dir=\"ltr\" role=\"presentation\">en <\/span><span dir=\"ltr\" role=\"presentation\">M\u00fc\u015fteri<\/span> <span dir=\"ltr\" role=\"presentation\">\u00fccretlendirilecek.<\/span><\/p><p><strong>7.4<\/strong> Madde N uyar\u0131nca bu Ko\u015fullar\u0131n ge\u00e7erli oldu\u011fu S\u00f6zle\u015fmenin olu\u015fturulmas\u0131ndan sonra ve gerekli bilgileri sa\u011flad\u0131ktan sonra, M\u00fc\u015fteri a\u015f\u0131laman\u0131n ve\/veya ba\u015fka bir i\u015flemin gerekli g\u00f6r\u00fclmedi\u011fi bir t\u0131bbi g\u00f6r\u00fc\u015f al\u0131rsa ve daha sonra bu Ko\u015fullar\u0131n ge\u00e7erli oldu\u011fu S\u00f6zle\u015fmeyi iptal ederse, bu iptal M\u00fc\u015fteri i\u00e7in \u00fccretsiz olmayacakt\u0131r. B\u00f6yle bir durumda, bu Ko\u015fullar\u0131n ge\u00e7erli oldu\u011fu S\u00f6zle\u015fme zaten akdedilmi\u015ftir ve Sa\u011fl\u0131k Hizmeti Sa\u011flay\u0131c\u0131s\u0131 tavsiye ve\/veya kons\u00fcltasyon i\u00e7in \u00fccret talep etme hakk\u0131na sahiptir.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62b5f6b elementor-widget elementor-widget-heading\" data-id=\"62b5f6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Fiyatlar<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb556b3 elementor-widget elementor-widget-text-editor\" data-id=\"cb556b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>8.1<\/strong> Hizmetleri sunarken Bak\u0131m Sa\u011flay\u0131c\u0131n\u0131n fiyatlar\u0131 en son kabul edilen fiyat listesine dayan\u0131r. Bak\u0131m Sa\u011flay\u0131c\u0131n\u0131n fiyatlar\u0131 EURO (\u20ac) cinsinden belirtilir.<\/p><p><strong>8.2<\/strong> Bak\u0131m Sa\u011flay\u0131c\u0131, bu Ko\u015fullar\u0131n ge\u00e7erli oldu\u011fu S\u00f6zle\u015fmenin imzalanmas\u0131ndan sonraki \u00fc\u00e7 (3) ayl\u0131k s\u00fcre hari\u00e7 olmak \u00fczere, \u00fczerinde anla\u015fmaya var\u0131lan Hizmetlerin fiyatlar\u0131n\u0131 ve oranlar\u0131n\u0131 her zaman ayarlama hakk\u0131na sahip olacakt\u0131r; bu s\u00fcre zarf\u0131nda \u00f6ng\u00f6r\u00fclen fiyat art\u0131r\u0131lamaz ve bunun ger\u00e7ekle\u015fmesi durumunda M\u00fc\u015fteri S\u00f6zle\u015fmeyi feshetme hakk\u0131na sahip olacakt\u0131r.<\/p><p><strong>8.3<\/strong> Bak\u0131m Sa\u011flay\u0131c\u0131n\u0131n t\u00fcm fiyatlar\u0131 bask\u0131 ve dizgi hatalar\u0131na tabidir. Bask\u0131 ve dizgi hatalar\u0131 durumunda Bak\u0131m Sa\u011flay\u0131c\u0131, Hizmetleri yanl\u0131\u015f fiyata g\u00f6re sa\u011flamakla y\u00fck\u00fcml\u00fc de\u011fildir.<\/p><p><strong>8.4<\/strong> Bak\u0131m Hizmeti Sa\u011flay\u0131c\u0131s\u0131, Madde 8.1'de at\u0131fta bulunulan bilgilerin g\u00fcncel olarak web sitesinde ve Bak\u0131m Hizmeti Sa\u011flay\u0131c\u0131s\u0131n\u0131n dan\u0131\u015fma odas\u0131ndaki tarife listesinde bulunmas\u0131n\u0131 sa\u011flayacakt\u0131r.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-879d9f5 elementor-widget elementor-widget-heading\" data-id=\"879d9f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">9. Faturalama ve \u00f6deme<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d559b2a elementor-widget elementor-widget-text-editor\" data-id=\"d559b2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>9.1<\/strong> M\u00fc\u015fteri taraf\u0131ndan Bak\u0131m Sa\u011flay\u0131c\u0131ya yap\u0131lmas\u0131 gereken t\u00fcm \u00f6demeler, randevu s\u0131ras\u0131nda M\u00fc\u015fteri taraf\u0131ndan derhal yap\u0131lmal\u0131d\u0131r. Bunun ge\u00e7erli bir nedenle m\u00fcmk\u00fcn olmamas\u0131 halinde, \u00f6deme yine de M\u00fc\u015fteri taraf\u0131ndan fatura tarihinden itibaren on d\u00f6rt (14) g\u00fcn i\u00e7inde, indirim veya mahsup olmaks\u0131z\u0131n, Bak\u0131m Sa\u011flay\u0131c\u0131 taraf\u0131ndan belirlenen bir banka hesab\u0131na yap\u0131lmal\u0131d\u0131r.<\/p><p><strong>9.2<\/strong> Bir faturan\u0131n \u00f6demesi Madde 9.1'de kararla\u015ft\u0131r\u0131lan s\u00fcre i\u00e7inde al\u0131nmazsa, M\u00fc\u015fteri yasal olarak temerr\u00fcde d\u00fc\u015fer ve M\u00fc\u015fterinin bor\u00e7lu oldu\u011fu tutar - Bak\u0131m Sa\u011flay\u0131c\u0131 taraf\u0131ndan ba\u015fka bir \u00e7a\u011fr\u0131 veya temerr\u00fct bildirimi olmaks\u0131z\u0131n - derhal muaccel olur. M\u00fc\u015fteri, Hollanda Medeni Kanunu Madde 6:119 uyar\u0131nca, fatura tarihi art\u0131 on d\u00f6rt (14) g\u00fcn olan vade tarihinden tam \u00f6deme g\u00fcn\u00fcne kadar hesaplanan o tarihte (halen) \u00f6denmesi gereken tutar \u00fczerinden yasal faiz bor\u00e7lu olacakt\u0131r.<\/p><p><strong>9.3<\/strong> Bir faturan\u0131n \u00f6deme s\u00fcresi i\u00e7inde \u00f6denmemesi durumunda Bak\u0131m Sa\u011flay\u0131c\u0131n\u0131n maruz kald\u0131\u011f\u0131 t\u00fcm (ekstra) adli masraflar M\u00fc\u015fteri taraf\u0131ndan kar\u015f\u0131lanacakt\u0131r.<\/p><p><strong>9.4<\/strong> <span dir=\"ltr\" role=\"presentation\">Her<\/span> <span dir=\"ltr\" role=\"presentation\">taraf\u0131ndan<\/span> <span dir=\"ltr\" role=\"presentation\">M\u00fc\u015fteri taraf\u0131ndan yap\u0131lan \u00f6deme <\/span><span dir=\"ltr\" role=\"presentation\">i\u00e7inde olacak <\/span><span dir=\"ltr\" role=\"presentation\">ilk etapta bir<\/span><span dir=\"ltr\" role=\"presentation\">ls<\/span> <span dir=\"ltr\" role=\"presentation\">t\u00fcm \u00f6demelerin <\/span><span dir=\"ltr\" role=\"presentation\">\u00f6denmesi gereken herhangi bir masraf (tahsilat masraflar\u0131 gibi), <\/span><span dir=\"ltr\" role=\"presentation\">herhangi birinden <\/span><span dir=\"ltr\" role=\"presentation\">(yasal) <\/span><span dir=\"ltr\" role=\"presentation\">faiz ve sonras\u0131 <\/span><span dir=\"ltr\" role=\"presentation\">genel <\/span><span dir=\"ltr\" role=\"presentation\">Memnuniyet <\/span> <span dir=\"ltr\" role=\"presentation\">bunlar\u0131n <\/span> <span dir=\"ltr\" role=\"presentation\">o <\/span> <span dir=\"ltr\" role=\"presentation\">ve <\/span> <span dir=\"ltr\" role=\"presentation\">\u00f6deme <\/span><span dir=\"ltr\" role=\"presentation\">anaparan\u0131n \u00f6denmesi olarak kabul edilir veya <\/span><span dir=\"ltr\" role=\"presentation\">\u00f6denmemi\u015f en eski fatura, M\u00fc\u015fterinin <\/span><span dir=\"ltr\" role=\"presentation\">\u00f6deme s\u0131ras\u0131nda ba\u015fka bir \u015feyden bahsetti<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4299d22 elementor-widget elementor-widget-heading\" data-id=\"4299d22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">10. M\u00fccbir sebepler<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c4284a elementor-widget elementor-widget-text-editor\" data-id=\"4c4284a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>10.1<\/strong> <span dir=\"ltr\" role=\"presentation\">D<\/span><span dir=\"ltr\" role=\"presentation\">e Bak\u0131m<\/span><span dir=\"ltr\" role=\"presentation\">sa\u011flay\u0131c\u0131<\/span> <span dir=\"ltr\" role=\"presentation\">sorumlu de\u011fildir<\/span> <span dir=\"ltr\" role=\"presentation\">ve <\/span><span dir=\"ltr\" role=\"presentation\">Sonu\u00e7lar <\/span><span dir=\"ltr\" role=\"presentation\">(hasarlar dahil) <\/span><span dir=\"ltr\" role=\"presentation\">gelen<\/span> <span dir=\"ltr\" role=\"presentation\">de\u011fil, tam olarak de\u011fil <\/span><span dir=\"ltr\" role=\"presentation\">veya zaman\u0131nda yerine getirilmemesi <\/span> <span dir=\"ltr\" role=\"presentation\">onu<\/span> <span dir=\"ltr\" role=\"presentation\">y\u00fck\u00fcml\u00fcl\u00fckler<\/span> <span dir=\"ltr\" role=\"presentation\">gelen <\/span><span dir=\"ltr\" role=\"presentation\">Kafa <\/span> <span dir=\"ltr\" role=\"presentation\">gelen <\/span> <span dir=\"ltr\" role=\"presentation\">ve <\/span> <span dir=\"ltr\" role=\"presentation\">Anla\u015fma <\/span> <span dir=\"ltr\" role=\"presentation\">hangi <\/span> <span dir=\"ltr\" role=\"presentation\">Bu <\/span><span dir=\"ltr\" role=\"presentation\">Ko\u015fullar ge\u00e7erlidir<\/span> <span dir=\"ltr\" role=\"presentation\">veya taraf\u0131ndan hasar <\/span><span dir=\"ltr\" role=\"presentation\">m\u00fccbir sebepler.<\/span><\/p><p><strong>10.2<\/strong> M\u00fccbir sebepler, bu Ko\u015fullar\u0131n ge\u00e7erli oldu\u011fu S\u00f6zle\u015fmenin akdedilmesi s\u0131ras\u0131nda \u00f6ng\u00f6r\u00fclebilir olsun ya da olmas\u0131n, Bak\u0131m Sa\u011flay\u0131c\u0131n\u0131n kontrol\u00fc d\u0131\u015f\u0131nda olan ve sonucunda Bak\u0131m Sa\u011flay\u0131c\u0131n\u0131n y\u00fck\u00fcml\u00fcl\u00fcklerini yerine getirmesinin makul olarak beklenemeyece\u011fi her t\u00fcrl\u00fc durum ya da olay\u0131 kapsar: yang\u0131n, kazalar, sava\u015f (tehlike ve hasar), ter\u00f6rizm, seferberlik, ku\u015fatma hali ve di\u011fer kar\u0131\u015f\u0131kl\u0131klar, ayaklanmalar, isyan, taciz, pan, epi- ve endemikler, do\u011fal afetler, a\u015f\u0131r\u0131 hava ko\u015fullar\u0131, seller, sabotaj, vandalizm, sekt\u00f6rle ilgili k\u0131tl\u0131k, bir fabrikan\u0131n veya makinenin kapat\u0131lmas\u0131, h\u00fck\u00fcmet \u00f6nlemleri end\u00fcstriyel eylem, grev, abluka, boykot, a\u015f\u0131r\u0131 devams\u0131zl\u0131k, siber sald\u0131r\u0131lar ve su\u00e7 (bilgisayar korsanl\u0131\u011f\u0131 dahil), ar\u0131zalar veya gecikmeler, a\u011f gecikmeleri dahil olmak \u00fczere Bak\u0131m Sa\u011flay\u0131c\u0131n\u0131n i\u015finde ve\/veya sisteminde ciddi aksamalar ve ayr\u0131ca a\u015fa\u011f\u0131daki nedenlerle s\u00f6zle\u015fmenin yerine getirilememesi <span dir=\"ltr\" role=\"presentation\">eksiklik <\/span> <span dir=\"ltr\" role=\"presentation\">gelen <\/span> <span dir=\"ltr\" role=\"presentation\">ve <\/span> <span dir=\"ltr\" role=\"presentation\">(tedarik\u00e7iler), <\/span> <span dir=\"ltr\" role=\"presentation\">ve <\/span><span dir=\"ltr\" role=\"presentation\">lisans veren(ler), ortaklar\u0131 <\/span><span dir=\"ltr\" role=\"presentation\">Sa\u011fl\u0131k Hizmeti Sa\u011flay\u0131c\u0131s\u0131<\/span> <span dir=\"ltr\" role=\"presentation\">veya taraf\u0131ndan <\/span><br role=\"presentation\" \/><span dir=\"ltr\" role=\"presentation\">Sa\u011fl\u0131k Hizmeti Sa\u011flay\u0131c\u0131s\u0131<\/span> <span dir=\"ltr\" role=\"presentation\">s\u00f6zle\u015fmenin uygulanmas\u0131nda <\/span><span dir=\"ltr\" role=\"presentation\">me\u015fgul (yard\u0131mc\u0131) ki\u015filer veya <\/span> <span dir=\"ltr\" role=\"presentation\">p<\/span><span dir=\"ltr\" role=\"presentation\">\u00dcR\u00dcNLER<\/span> <span dir=\"ltr\" role=\"presentation\">(ki bunlardan <\/span><span dir=\"ltr\" role=\"presentation\">de\u011fi\u015fir), i\u00e7inde<\/span><span dir=\"ltr\" role=\"presentation\">&#8211;<\/span> <span dir=\"ltr\" role=\"presentation\">ve ihracat yasaklar\u0131 veya di\u011fer <\/span><span dir=\"ltr\" role=\"presentation\">yasal <\/span> <span dir=\"ltr\" role=\"presentation\">haci\u0307zler <\/span> <span dir=\"ltr\" role=\"presentation\">at <\/span> <span dir=\"ltr\" role=\"presentation\">ve <\/span> <span dir=\"ltr\" role=\"presentation\">i\u00e7inde <\/span> <span dir=\"ltr\" role=\"presentation\">ve\/veya <\/span><span dir=\"ltr\" role=\"presentation\">yurtd\u0131\u015f\u0131ndaki ger\u00e7ekler ve ko\u015fullar\u0131n yan\u0131 s\u0131ra <\/span><span dir=\"ltr\" role=\"presentation\">ekonomik niteliktedir.<\/span><\/p><p><strong>10.3<\/strong> Bak\u0131m Sa\u011flay\u0131c\u0131n\u0131n M\u00fc\u015fteriye kar\u015f\u0131 m\u00fccbir sebep ileri s\u00fcrebilmesi i\u00e7in, Bak\u0131m Sa\u011flay\u0131c\u0131n\u0131n M\u00fc\u015fteriye m\u00fccbir sebep ileri s\u00fcrd\u00fc\u011f\u00fcn\u00fc m\u00fcmk\u00fcn olan en k\u0131sa s\u00fcrede, ancak m\u00fccbir sebebin (durumun) ortaya \u00e7\u0131kmas\u0131ndan sonra en ge\u00e7 on (10) i\u015f g\u00fcn\u00fc i\u00e7inde yaz\u0131l\u0131 olarak bildirmesi ve gerekli destekleyici belgeleri sunmas\u0131 gerekir.<\/p><p><strong>10.4<\/strong> M\u00fccbir sebep hallerinde, Taraflar kar\u015f\u0131l\u0131kl\u0131 mutabakat ile bir \u00e7\u00f6z\u00fcme ula\u015fmaya \u00e7al\u0131\u015facaklard\u0131r.\u00a0<\/p><p><strong>10.5<\/strong> (M\u00fccbir sebep) durumu birbirini izleyen \u00fc\u00e7 (3) aydan daha uzun bir s\u00fcre devam ederse (veya Bak\u0131m Sa\u011flay\u0131c\u0131n\u0131n makul olarak bekledi\u011fi <br \/>m\u00fccbir sebep (durum) en az \u00fc\u00e7 (3) ay s\u00fcrecekse), Bak\u0131m Sa\u011flay\u0131c\u0131 bu Ko\u015fullar\u0131n ge\u00e7erli oldu\u011fu S\u00f6zle\u015fmeyi tamamen veya k\u0131smen feshetme hakk\u0131na sahip olacakt\u0131r.<\/p><p><strong>10.6<\/strong> <span dir=\"ltr\" role=\"presentation\">M\u00fccbir sebep durumunda, Bak\u0131m Sa\u011flay\u0131c\u0131 a\u015fa\u011f\u0131dakileri yapacakt\u0131r <\/span><span dir=\"ltr\" role=\"presentation\">performans i\u00e7in \u00f6deme talep etme hakk\u0131na sahiptir. <\/span><span dir=\"ltr\" role=\"presentation\">ve<\/span> <span dir=\"ltr\" role=\"presentation\">Bak\u0131m sa\u011flay\u0131c\u0131<\/span> <span dir=\"ltr\" role=\"presentation\">i\u00e7in <\/span> <span dir=\"ltr\" role=\"presentation\">ve <\/span> <span dir=\"ltr\" role=\"presentation\">uygulama <\/span> <span dir=\"ltr\" role=\"presentation\">gelen <\/span> <span dir=\"ltr\" role=\"presentation\">ve <\/span><span dir=\"ltr\" role=\"presentation\">bu Ko\u015fullar\u0131n ba\u011fl\u0131 oldu\u011fu ilgili S\u00f6zle\u015fme <\/span><span dir=\"ltr\" role=\"presentation\">gelen <\/span> <span dir=\"ltr\" role=\"presentation\">uygulama <\/span> <span dir=\"ltr\" role=\"presentation\">onun <\/span> <span dir=\"ltr\" role=\"presentation\">var <\/span> <span dir=\"ltr\" role=\"presentation\">ger\u00e7ekle\u015ftirildi, <\/span> <span dir=\"ltr\" role=\"presentation\">\u00f6nce <\/span> <span dir=\"ltr\" role=\"presentation\">ve <\/span><span dir=\"ltr\" role=\"presentation\">m\u00fccbir sebep (durum) girdi.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01836ed elementor-widget elementor-widget-heading\" data-id=\"01836ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">11. Dan\u0131\u015fmanl\u0131k ve bak\u0131m hizmetleri<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c89be7a elementor-widget elementor-widget-text-editor\" data-id=\"c89be7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>11.1<\/strong> Sa\u011fl\u0131k Hizmeti Sa\u011flay\u0131c\u0131s\u0131, M\u00fc\u015fterinin anlayabilece\u011fi d\u00fczeyde bilgi sa\u011flar ve M\u00fc\u015fterinin bunu anlad\u0131\u011f\u0131ndan emin olur.<\/p><p><strong>11.2<\/strong> Sa\u011fl\u0131k Hizmeti Sa\u011flay\u0131c\u0131s\u0131n\u0131n bilgileri elektronik olarak sa\u011flad\u0131\u011f\u0131 \u00f6l\u00e7\u00fcde, M\u00fc\u015fterinin bu bilgileri alabildi\u011fi do\u011frulanacakt\u0131r.<\/p><p><strong>11.3<\/strong> Dan\u0131\u015fma g\u00f6r\u00fc\u015fmesinin sonunda Bak\u0131m Hizmeti Sa\u011flay\u0131c\u0131s\u0131 taraf\u0131ndan verilen dan\u0131\u015fmanl\u0131k ve bak\u0131m hizmeti sona erer.<\/p><p><strong>11.4<\/strong>\u00a0 A\u015f\u0131dan sonra akut \u015fikayetler olmas\u0131 durumunda, M\u00fc\u015fteri bir aile hekimine veya acil servise ba\u015fvurmal\u0131d\u0131r.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8dec630 elementor-widget elementor-widget-heading\" data-id=\"8dec630\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">12. Sorumluluk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32bd588 elementor-widget elementor-widget-text-editor\" data-id=\"32bd588\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span dir=\"ltr\" role=\"presentation\"><strong>12.1<\/strong> Sadece do\u011frudan geri \u00f6deme i\u00e7in <\/span><span dir=\"ltr\" role=\"presentation\">do\u011frudan bir sonucu olarak M\u00fc\u015fterinin u\u011frad\u0131\u011f\u0131 zarar <\/span><span dir=\"ltr\" role=\"presentation\">bir y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcn yerine getirilmesinde atfedilebilir bir ba\u015far\u0131s\u0131zl\u0131k <\/span><span dir=\"ltr\" role=\"presentation\">S\u00f6zle\u015fmeden kaynaklanan ve e\u011fer ve i\u00e7in <\/span><span dir=\"ltr\" role=\"presentation\">Bu sorumluluk ve\/veya hasar, Bak\u0131m Sa\u011flay\u0131c\u0131s\u0131 taraf\u0131ndan yapt\u0131r\u0131lan sorumluluk sigortas\u0131 kapsam\u0131nda oldu\u011fu s\u00fcrece, Bak\u0131m Sa\u011flay\u0131c\u0131s\u0131 M\u00fc\u015fteriye kar\u015f\u0131 sorumlu olacakt\u0131r. Bu durumda Bak\u0131m Sa\u011flay\u0131c\u0131, M\u00fc\u015fteriye kar\u015f\u0131 fatura de\u011ferine kadar ve olay ba\u015f\u0131na azami sigorta tutar\u0131na kadar sorumlu olacakt\u0131r.<\/span><\/p><p><strong>12.2<\/strong> Bak\u0131m sa\u011flay\u0131c\u0131, m\u00fc\u015fteriye kar\u015f\u0131 sadece bak\u0131m sa\u011flay\u0131c\u0131n\u0131n sorumlulu\u011funda olan yard\u0131mc\u0131 ki\u015filerin a\u011f\u0131r ihmali, haks\u0131z fiili veya \u00f6nlenebilir mesleki hatalar\u0131 nedeniyle m\u00fc\u015fterinin u\u011frad\u0131\u011f\u0131 do\u011frudan zarar\u0131n tazmini i\u00e7in, bu sorumluluk ve\/veya zarar bak\u0131m sa\u011flay\u0131c\u0131 taraf\u0131ndan yapt\u0131r\u0131lan sorumluluk sigortas\u0131 kapsam\u0131nda kar\u015f\u0131lan\u0131yorsa ve kar\u015f\u0131land\u0131\u011f\u0131 \u00f6l\u00e7\u00fcde sorumludur. \u00d6nlenebilir mesleki hatalar, bak\u0131m sa\u011flay\u0131c\u0131n\u0131n sorumlulu\u011fu alt\u0131ndaki yard\u0131mc\u0131 ki\u015filerin hatalar\u0131n\u0131, ihmallerini ve dikkatsiz davran\u0131\u015flar\u0131n\u0131 kapsar.\u00a0<\/p><p><strong>12.3<\/strong> V<span dir=\"ltr\" role=\"presentation\">m\u00fcmk\u00fcn oldu\u011funca kulak<\/span> <span dir=\"ltr\" role=\"presentation\">M\u00fc\u015fteri, daha \u00f6nce<\/span> <span dir=\"ltr\" role=\"presentation\">ve <\/span><span dir=\"ltr\" role=\"presentation\">Bak\u0131m Sa\u011flay\u0131c\u0131s\u0131n\u0131 sorumlu tuttu. <\/span><span dir=\"ltr\" role=\"presentation\">Bak\u0131m Sa\u011flay\u0131c\u0131ya, bir bak\u0131m merkezi i\u00e7inde bak\u0131m sa\u011flama f\u0131rsat\u0131 vermek <\/span><span dir=\"ltr\" role=\"presentation\">geri y\u00fcklemek i\u00e7in makul s\u00fcre <\/span><span dir=\"ltr\" role=\"presentation\">Uygulamada <\/span><span dir=\"ltr\" role=\"presentation\">Servisler hata yapt\u0131 <\/span><span dir=\"ltr\" role=\"presentation\">ge\u00e7mek<\/span><span dir=\"ltr\" role=\"presentation\">.<\/span><\/p><p><strong>12.4<\/strong> <span dir=\"ltr\" role=\"presentation\">Takip eden herhangi bir i\u015flem veya talep yok<\/span> <span dir=\"ltr\" role=\"presentation\">ve <\/span><span dir=\"ltr\" role=\"presentation\">S\u00f6zle\u015fme veya bundan kaynaklanan, a\u015fa\u011f\u0131dakiler d\u0131\u015f\u0131nda <\/span><span dir=\"ltr\" role=\"presentation\">\u00f6deme yap\u0131lmad\u0131\u011f\u0131 i\u00e7in<\/span><span dir=\"ltr\" role=\"presentation\">,<\/span> <span dir=\"ltr\" role=\"presentation\">olu\u015fturulan haklar bir ki\u015fi taraf\u0131ndan kullan\u0131labilir <\/span><span dir=\"ltr\" role=\"presentation\">der<\/span> <span dir=\"ltr\" role=\"presentation\">P<\/span><span dir=\"ltr\" role=\"presentation\">artijen <\/span> <span dir=\"ltr\" role=\"presentation\">olmak <\/span> <span dir=\"ltr\" role=\"presentation\">set <\/span> <span dir=\"ltr\" role=\"presentation\">i\u00e7in <\/span> <span dir=\"ltr\" role=\"presentation\">ve <\/span> <span dir=\"ltr\" role=\"presentation\">d\u00fc\u015fm\u00fc\u015f <\/span><span dir=\"ltr\" role=\"presentation\">isimli<\/span> <span dir=\"ltr\" role=\"presentation\">(i) bu Maddenin 1. paragraf\u0131nda 12'den fazla <\/span><span dir=\"ltr\" role=\"presentation\">bir (1) <\/span><span dir=\"ltr\" role=\"presentation\">y\u0131l<\/span> <span dir=\"ltr\" role=\"presentation\">dava nedeni veya talep ortaya \u00e7\u0131kt\u0131ktan sonra <\/span><span dir=\"ltr\" role=\"presentation\">meydana gelmi\u015fse ve (ii) bu Maddenin 2. paragraf\u0131nda 12'den fazla <\/span><span dir=\"ltr\" role=\"presentation\">sonra <\/span> <span dir=\"ltr\" role=\"presentation\">s\u00f6z konusu dava veya davalar\u0131n a\u00e7\u0131lmas\u0131ndan be\u015f (5) y\u0131l sonra <\/span><span dir=\"ltr\" role=\"presentation\">iddia ger\u00e7ekle\u015fti<\/span><span dir=\"ltr\" role=\"presentation\">.<\/span><\/p><p><strong>12.5<\/strong> Bu Madde FG h\u00fck\u00fcmleri uyar\u0131nca zararlar\u0131n Bak\u0131m Sa\u011flay\u0131c\u0131n\u0131n hesab\u0131na oldu\u011fu durumlar hari\u00e7 olmak \u00fczere, Bak\u0131m Sa\u011flay\u0131c\u0131, \u00fc\u00e7\u00fcnc\u00fc taraflar\u0131n S\u00f6zle\u015fmeden kaynaklanan ve\/veya S\u00f6zle\u015fmeyle ilgili olarak u\u011frad\u0131klar\u0131 zararlar nedeniyle \u00fc\u00e7\u00fcnc\u00fc taraflar\u0131n t\u00fcm talepleri i\u00e7in M\u00fc\u015fteri taraf\u0131ndan tazmin edilecektir.<\/p><p><strong>12.6<\/strong> Bak\u0131m Sa\u011flay\u0131c\u0131, Madde 4.1'in h\u00fck\u00fcmlerine uygun olarak dan\u0131\u015fmanl\u0131k i\u015fini bilgisi ve becerisi dahilinde en iyi \u015fekilde yerine getirecektir. <br \/>Bu \u00e7er\u00e7evede Bak\u0131m Sa\u011flay\u0131c\u0131n\u0131n bir sonu\u00e7 y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc de\u011fil sadece bir \u00e7aba y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc alt\u0131nda oldu\u011funu, Bak\u0131m Sa\u011flay\u0131c\u0131n\u0131n istenen herhangi bir sonucu garanti etmedi\u011fini ve Bak\u0131m Sa\u011flay\u0131c\u0131n\u0131n hi\u00e7bir sorumlulu\u011fu olmad\u0131\u011f\u0131n\u0131 anlamak <br \/>kabul ediyor.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8b05d1 elementor-widget elementor-widget-heading\" data-id=\"c8b05d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">13. Gizlilik<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e5f5aa elementor-widget elementor-widget-text-editor\" data-id=\"9e5f5aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>13.1<\/strong> <span dir=\"ltr\" role=\"presentation\">Bak\u0131m Sa\u011flay\u0131c\u0131 <\/span> <span dir=\"ltr\" role=\"presentation\">uygun teknik \u00f6nlemleri al\u0131r <\/span><span dir=\"ltr\" role=\"presentation\">ve kurumsal \u00f6nlemleri g\u00fcvence alt\u0131na almak i\u00e7in <\/span><span dir=\"ltr\" role=\"presentation\">(ki\u015fisel) veriler <\/span> <span dir=\"ltr\" role=\"presentation\">ve <\/span> <span dir=\"ltr\" role=\"presentation\">olacak <\/span> <span dir=\"ltr\" role=\"presentation\">ki\u015fisel veriler <\/span><span dir=\"ltr\" role=\"presentation\">uyar\u0131nca s\u00fcre\u00e7<\/span> <span dir=\"ltr\" role=\"presentation\">Genel <\/span><span dir=\"ltr\" role=\"presentation\">Veri koruma y\u00f6netmeli\u011fi (AVG).<\/span><\/p><p><strong>13.2<\/strong> Bak\u0131m Sa\u011flay\u0131c\u0131, yasal bir y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcn yerine getirilmesi veya bu Ko\u015fullar\u0131n ge\u00e7erli oldu\u011fu S\u00f6zle\u015fmenin y\u00fcr\u00fct\u00fclmesi i\u00e7in gerekli olmas\u0131 haricinde, M\u00fc\u015fterinin izni olmadan \u00fc\u00e7\u00fcnc\u00fc taraflara veri sa\u011flamayacakt\u0131r.<\/p><p><strong>13.3<\/strong> (Ki\u015fisel) verilerin dahili olarak i\u015flenmesi akran de\u011ferlendirmesi, e\u011fitim ama\u00e7lar\u0131, kalite kontrol ve mali y\u00f6netim i\u00e7in ger\u00e7ekle\u015fir.<\/p><p><strong>13.4<\/strong> Bu Ko\u015fullar\u0131n ge\u00e7erli oldu\u011fu S\u00f6zle\u015fmenin sonunda, M\u00fc\u015fteri (ki\u015fisel) verilerinin bir kopyas\u0131n\u0131 alma hakk\u0131na sahiptir. Bu (ki\u015fisel) veriler, AVG uyar\u0131nca topland\u0131klar\u0131 ama\u00e7 i\u00e7in gerekenden daha uzun s\u00fcre saklanmayacakt\u0131r.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a851a3 elementor-widget elementor-widget-heading\" data-id=\"4a851a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">14. \u015eikayetler\/anla\u015fmazl\u0131klar<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6925b3 elementor-widget elementor-widget-text-editor\" data-id=\"f6925b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>14.1<\/strong> M\u00fc\u015fteri, Bak\u0131m Sa\u011flay\u0131c\u0131s\u0131 taraf\u0131ndan teslim edildikten hemen sonra Hizmetlerin nitelik ve niceli\u011fini do\u011fruluk a\u00e7\u0131s\u0131ndan kontrol etmeyi taahh\u00fct eder. Bu Ko\u015fullar\u0131n ge\u00e7erli oldu\u011fu S\u00f6zle\u015fmenin akdedilmesi, yorumlanmas\u0131 veya y\u00fcr\u00fct\u00fclmesine ili\u015fkin \u015fikayetler, M\u00fc\u015fteri taraf\u0131ndan m\u00fcmk\u00fcn olan en k\u0131sa s\u00fcrede yaz\u0131l\u0131 olarak ve gerek\u00e7eleriyle birlikte Bak\u0131m Sa\u011flay\u0131c\u0131ya iletilmelidir.<\/p><p><strong>14.2<\/strong> Bak\u0131m Sa\u011flay\u0131c\u0131s\u0131, \u015fikayetlerin al\u0131nmas\u0131 ve ele al\u0131nmas\u0131 i\u00e7in bir d\u00fczenlemeye sahiptir ve bu prosed\u00fcre uygun olarak hareket eder. M\u00fc\u015fteri yaz\u0131l\u0131 olarak bir \u015fikayette bulunduktan sonra, bu \u015fikayet Bak\u0131m Sa\u011flay\u0131c\u0131 taraf\u0131ndan ge\u00e7erlilik a\u00e7\u0131s\u0131ndan incelenecektir. Bak\u0131m sa\u011flay\u0131c\u0131 \u015fikayeti hakl\u0131 bulursa, m\u00fcmk\u00fcnse her zaman makul bir s\u00fcre i\u00e7inde y\u00fck\u00fcml\u00fcl\u00fcklerini yerine getirme hakk\u0131na sahip olacakt\u0131r, bu da kararla\u015ft\u0131r\u0131lan \u015feyi \u00fccretsiz olarak yerine getirerek veya teslim ederek olacakt\u0131r.\u00a0<\/p><p><span dir=\"ltr\" role=\"presentation\"><strong>14.3<\/strong> E\u011fer <\/span> <span dir=\"ltr\" role=\"presentation\">a <\/span> <span dir=\"ltr\" role=\"presentation\">\u015e\u0130KAYET <\/span> <span dir=\"ltr\" role=\"presentation\">de\u011fil <\/span> <span dir=\"ltr\" role=\"presentation\">i\u00e7in <\/span> <span dir=\"ltr\" role=\"presentation\">Memnuniyet <\/span><span dir=\"ltr\" role=\"presentation\">o <\/span> <span dir=\"ltr\" role=\"presentation\">halledildi, <\/span> <span dir=\"ltr\" role=\"presentation\">olabilir <\/span> <span dir=\"ltr\" role=\"presentation\">P<\/span><span dir=\"ltr\" role=\"presentation\">artijen <\/span> <span dir=\"ltr\" role=\"presentation\">ve <\/span> <span dir=\"ltr\" role=\"presentation\">anla\u015fmazl\u0131k <\/span><span dir=\"ltr\" role=\"presentation\">yetkili mahkemeye sunulacakt\u0131r.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80110fc elementor-widget elementor-widget-heading\" data-id=\"80110fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">15. Uygulanabilir hukuk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdd422f elementor-widget elementor-widget-text-editor\" data-id=\"bdd422f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>15.1<\/strong> <span dir=\"ltr\" role=\"presentation\">Eri\u015fim adresi <\/span> <span dir=\"ltr\" role=\"presentation\">ve <\/span> <span dir=\"ltr\" role=\"presentation\">O<\/span><span dir=\"ltr\" role=\"presentation\">anla\u015fma<\/span> <span dir=\"ltr\" role=\"presentation\">hangi <\/span> <span dir=\"ltr\" role=\"presentation\">Bu <\/span><span dir=\"ltr\" role=\"presentation\">Ko\u015fullar <\/span> <span dir=\"ltr\" role=\"presentation\">gelen <\/span> <span dir=\"ltr\" role=\"presentation\">uygulama <\/span> <span dir=\"ltr\" role=\"presentation\">vard\u0131r, <\/span> <span dir=\"ltr\" role=\"presentation\">at <\/span> <span dir=\"ltr\" role=\"presentation\">Bu <\/span><span dir=\"ltr\" role=\"presentation\">Ko\u015fullar <\/span> <span dir=\"ltr\" role=\"presentation\">ve <\/span> <span dir=\"ltr\" role=\"presentation\">hepsi <\/span> <span dir=\"ltr\" role=\"presentation\">ondan <\/span> <span dir=\"ltr\" role=\"presentation\">Sonu\u00e7 olarak <\/span> <span dir=\"ltr\" role=\"presentation\">veya <\/span><span dir=\"ltr\" role=\"presentation\">B\u00f6ylece <\/span> <span dir=\"ltr\" role=\"presentation\">link <\/span> <span dir=\"ltr\" role=\"presentation\">i\u00e7eren <\/span> <span dir=\"ltr\" role=\"presentation\">s\u00f6zle\u015fme di\u015fi <\/span><span dir=\"ltr\" role=\"presentation\">y\u00fck\u00fcml\u00fcl\u00fckler Hollanda hukukuna tabi olacakt\u0131r. <\/span><span dir=\"ltr\" role=\"presentation\">istisna <\/span> <span dir=\"ltr\" role=\"presentation\">gelen <\/span> <span dir=\"ltr\" role=\"presentation\">ve <\/span> <span dir=\"ltr\" role=\"presentation\">Hollandaca <\/span> <span dir=\"ltr\" role=\"presentation\">uluslararas\u0131<\/span><span dir=\"ltr\" role=\"presentation\">e <\/span><span dir=\"ltr\" role=\"presentation\">\u00f6zel hukuk \u00e7at\u0131\u015fma kurallar\u0131.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-118671f e-flex e-con-boxed e-con e-parent\" data-id=\"118671f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-811cd54 elementor-widget elementor-widget-button\" data-id=\"811cd54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/vaccinatiepunt.nl\/wp-content\/uploads\/2025\/12\/2025-Algemene-Voorwaarden-Vaccinatiepunt-B.V.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download hier de algemene voorwaarden!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Algemene voorwaarden Algemene voorwaarden voor de levering van diensten van Vaccinatiepunt B.V.d.d. 7 augustus 2025: 1. Definities In deze algemene voorwaarden hebben de volgende definities de navolgende betekenis. De definities zullen zowel in enkel- als in meervoudsvorm gebruikt worden. Artikel is een artikel van deze algemene voorwaarden. Cli\u00ebnt is ieder natuurlijk persoon, rechtspersoon of personenvennootschap [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[],"tags":[],"class_list":["post-105","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Algemene Voorwaarden - Vaccinatiepunt<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vaccinatiepunt.nl\/tr\/sartlar-ve-kosullar\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Algemene Voorwaarden - Vaccinatiepunt\" \/>\n<meta property=\"og:description\" content=\"Algemene voorwaarden Algemene voorwaarden voor de levering van diensten van Vaccinatiepunt B.V.d.d. 7 augustus 2025: 1. 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