General terms and conditions
General terms and conditions for the supply of services from Vaccination Point B.V.
d.d. 7 August 2025:
1. Definitions
In these general terms and conditions, the following definitions shall have the following meanings. The definitions will be used in both singular and plural form.
Article is an article of these general terms and conditions.
Client is any natural person, legal entity or partnership that enters into an agreement with Vaccinatiepunt B.V.
Service(s) are all services to be provided by Vaccinatiepunt B.V. to the Client in the context of its business activities, including but not limited to:
(i) Providing information regarding vaccinations;
(ii) giving advice in relation to vaccinations;
(iii) vaccinate; and
(iv) providing prescriptions for medication;
Agreement concerns the agreements between Vaccinatiepunt B.V. and the Client regarding the provision of Services.
Parties are Vaccinatiepunt B.V. and Client jointly (each separately referred to as a Party).
Conditions are these general terms and conditions dated 1 August 2025 applied by Vaccinatiepunt B.V. and applicable to the provision of Services by Vaccinatiepunt B.V. to the Client.
Care provider is the contracting party Vaccinatiepunt B.V. which applies these Conditions and uses the following:
Entity: Vaccination Point B.V.
Postal address: Maus Gatsonidesweg 10, 2031 AG Haarlem
Phone number: 0900 – 822 24 62
E-mail: [email protected]
Chamber of Commerce number: 37121028
2. Applicability
2.1 Only dhese Vear conditions its from application to all deliveries of Services, to any request from the Client for the provision of Services, to all orders from the Client, to all Agreements, and to any modification thereof, irrespective of whether an Agreement is or has been concluded between the Care Provider and the Client.
2.2 By accepting these Conditions, the Client also agrees to the applicability of these Conditions to all future agreements between the Healthcare Provider and the Client as well as the future provision of Services.
2.3 Clauses that deviate from these Conditions and/or supplement these Conditions shall only apply if and insofar as they have been expressly agreed in writing between the Healthcare Provider and the Client and then only for the agreement for which the clauses in question have been made. Such agreed deviating and/or supplementary provisions do not affect the applicability of the other provisions of these Conditions and apply only to the agreement for which this has been expressly agreed in writing.
2.4 If one or more provisions of these Conditions are null and void, annulled or declared non-binding for whatever reason, the remaining provisions of these Conditions shall remain in full force and effect. The parties will in that case consult with each other in good
agree on substitute provisions that are valid, fill the void that has arisen and are as close as possible to the content and scope of the provision(s) that are null, void or non-binding.
2.5 The Care Provider is entitled to amend or supplement these Terms and Conditions at any time. The most up-to-date Terms and Conditions can be found at https://vaccinatiepunt.nl/algemene-voorwaarden/ and will be sent to the Client upon request.
3. Conclusion of Agreements
3.1 The Omeetings on which this Conditions apply, come about as soon as the order/appointment from the Client is processed/laid down in the by the Care Provider used order–/appointment system. The order/appointment of the Client can be done by phone, via the website or during a surgery hours its processed/captured.
3.2 The Agreement to which these Conditions apply and these Conditions are deemed to fully reflect the agreement between the Care Provider and the Client as well as the Services to be provided, whereby obvious mistakes, spelling and/or printing errors may be corrected by the Care Provider at any time.
3.3 As long as the Client's order/appointment has not been processed/recorded in the ordering/appointment system used by the Care Provider, the Client's order/assignment is without obligation for the Care Provider and does not bind it. The Care Provider has the right to refuse an order/assignment from the Client without giving reasons.
3.4 The Agreement to which these Conditions apply can only actually be executed if and when the Client has provided all necessary information required to provide the Services (including the preparation of a medical opinion or treatment proposal). Without the necessary information, the Healthcare Provider is not bound to perform the Agreement to which these Conditions apply.
3.5 Each Agreement established in accordance with Clause 3.1 creates a separate agreement between the Care Provider and the Client.
4. Execution of the Agreement
4.1 The Care Provider shall endeavour to execute the Agreement to which these Conditions apply, with due observance of the requirements imposed by law, to the best of its knowledge and ability. All obligations of the Care Provider are always in the nature of effort obligations to be provided by the Care Provider, unless expressly agreed otherwise in writing.
4.2 The under the Agreement on which these Conditions apply to deliver Services, becomeand delivered from one from the branches of the Healthcare Provider.
4.3 The Healthcare Provider ensures that all healthcare providers within the organisation providing care to the Client:
(i) are at all times, subject to the requirements imposed by law, competent and competent to do so; and
(ii) act in accordance with professional standards applicable to healthcare providers, including professional group guidelines.
4.4 If the Client brings a minor for vaccination, both custodial parents/guardians are deemed to have consented to the vaccination being carried out.
4.5 Written consent from both parents/guardians is required to carry out the vaccination of children up to the age of 12 years.
4.6 To carry out the vaccination of children in the age group of 12 to 15 years, the consent of both parents/guardians and the child in question is required.
4.7 Insofar as the Care Provider has, in its own judgment, good cause to do so, it is entitled to request a signed consent form from both parents/guardians.
5. Client's obligation
5.1 The Client is obliged to identify himself at the first request of the Care Provider with a legally recognised, valid identification document.
5.2 The Client is obliged to provide the Care Provider (i) with all information and documents necessary for the correct execution of the Agreement to which these Conditions apply in a timely, complete and correct manner and (ii) to inform immediately about facts and circumstances (whether changed or not) that may be relevant in connection with the correct execution of the Agreement to which these Conditions apply. The Client shall refrain from any act or omission that is or may reasonably be harmful to the health or welfare of other clients, caregivers and other persons.
6. Safety
6.1 The Care Provider shall make such human and material provisions that the accommodation is suitable for providing the Services.
6.2 The Care Provider shall use sound equipment in the provision of the Services.
6.3 The Care Provider shall ensure that adequate measures are in place to prevent fire, burglary and other unsafe situations.
6.4 The Care Provider has a contingency plan and gives the Client in case of fire and other calamities clear instructions on what he/she must do.
7. Cancellation
7.1 Too deliver Dservices can by the Client with a cancellation deadline from minimum twenty-four (24) hour for the agreed starting time for the delivery of the Diensten be cancelled.
7.2 Cancellation should always be in writing (per e–mail) to happen.
7.3 The prices for the agreed Diensten which are not timely or in writing in accordance with the Articles 7.1 and 7.3 by the Client have been cancelled, may fully as "Consult did not appear without message / Last minute cancellations (within 24h)" at the Client be charged.
7.4 If, after the formation of the Agreement to which these Conditions apply in accordance with Clause N and after providing the necessary information, the Client receives a medical opinion in which no vaccination and/or further action is deemed necessary, and subsequently cancels the Agreement to which these Conditions apply, this cancellation shall not be free of charge for the Client. In such a case, the Agreement to which these Conditions apply has already been concluded and the Healthcare Provider is entitled to charge for the advice and/or consultation.
8. Prices
8.1 When providing Services, the Care Provider's prices are based on its most recently adopted price list. The Care Provider's prices are stated in EURO (€).
8.2 The Care Provider shall be entitled at all times to adjust the prices and rates of the agreed provision of Services, with the exception of the period situated three (3) months after the conclusion of the Agreement to which these Conditions apply, during which period the stipulated price may not be increased and, to the extent that this does occur, the Client shall be entitled to dissolve the Agreement.
8.3 All prices of the Care Provider are subject to printing and typesetting errors. In case of printing and typesetting errors, the Care Provider is not obliged to provide the Services according to the incorrect price.
8.4 The Healthcare Provider shall ensure that the information referred to in Clause 8.1 is currently available on its website as well as on the tariff list in the Healthcare Provider's consultation room.
9. Invoicing and payment
9.1 All payments owed by the Client to the Care Provider must be settled by the Client immediately, during the appointment. If this proves impossible for good reason, payment must still be made by the Client within fourteen (14) days of the invoice date, without discount or setoff, to a bank account designated by the Care Provider.
9.2 If payment of an invoice is not received within the period agreed in Article 9.1, the Client is legally in default and the amount owed by the Client - without further summons or notice of default by the Care Provider - is immediately due and payable. The Client shall owe statutory interest in the sense of Article 6:119 of the Dutch Civil Code on the amount then (still) due, calculated from the due date, being the invoice date plus fourteen (14) days, until the day of payment in full.
9.3 All (extra)judicial costs incurred by the Care Provider if an invoice is not paid within the payment period shall be borne by the Client.
9.4 Every by payment made by the Client will be in the first place considered als payment of all any costs due (such as collection costs), than any (legal) interest and after general satisfaction thereof is the payment considered as payment of the principal or the oldest outstanding invoice, regardless of whether the Client mentioned something else at the time of payment
10. Force majeure
10.1 De Careprovider is not liable for the consequences (including damages) from it not, not quite or failure to comply on time with her obligations from head from the Agreement on which this Conditions apply or damage by force majeure.
10.2 Force majeure shall include any circumstance or event beyond the control of the Care Provider - whether or not foreseeable at the time of entering into the Agreement to which these Conditions apply - and as a result of which the Care Provider cannot reasonably be expected to fulfil its obligations, such as: fire, accidents, war (danger and damage), terrorism, mobilisation, state of siege and other disturbances, riots, insurrection, molestation, pan, epi- and endemics, natural disasters, extreme weather conditions, floods, sabotage, vandalism, sector-related scarcity, shutdown of a factory or machinery, government measures industrial action, serious disruptions in the Care Provider's business and/or system, including strike, blockade, boycott, excessive absenteeism, cyber attacks and crime (including hacking), breakdowns or delays, network lags as well as the inability to perform the agreement due to shortcoming from the (suppliers), the licensor(s), partners of the Healthcare Provider or by
the Healthcare Provider in execution of the contract engaged (auxiliary) persons or products (of which it depends), in– and export bans or other legal foreclosures at the within and/or abroad as well as facts and circumstances of economic nature.
10.3 The Care Provider may only invoke force majeure vis-à-vis the Client if the Care Provider notifies the Client in writing of such an invocation of force majeure as soon as possible, but no later than ten (10) working days after the occurrence of the force majeure (situation), submitting the necessary supporting documents.
10.4 In cases of force majeure, the Parties will try to reach a solution by mutual agreement.
10.5 If the (force majeure) situation persists for longer than a period of three (3) consecutive months (or if the Care Provider reasonably expects, that the
force majeure (situation) will last at least three (3) months), the Care Provider shall have the right to dissolve the Agreement to which these Conditions apply in whole or in part.
10.6 In the event of force majeure, the Care Provider shall be entitled to claim payment for the performance that the Care provider for the implementation from the relevant Agreement to which these Conditions from application its has performed, before the force majeure (situation) entered.
11. Advice and care provision
11.1 The Healthcare Provider provides information at a level that is understandable to the Client and ensures that the Client has understood it.
11.2 To the extent that the Healthcare Provider provides information electronically, it will be verified that the Client can receive this information.
11.3 At the end of the consultation contact, the advice and care provided by the Care Provider ends.
11.4 In case of acute complaints after vaccination, the Client should see a GP or emergency room.
12. Liability
12.1 Only for reimbursement of direct damage, which the Client suffers as a direct consequence of an attributable non-performance of an obligation arising from the Agreement and if and for Insofar as this liability and/or damage is covered under the liability insurance taken out by the Care Provider, the Care Provider shall be liable towards the Client. The Care Provider shall then be liable towards the Client up to the invoice value and up to the maximum insured amount per event.
12.2 Only for the compensation of direct damage, which the Client suffers as a direct consequence of gross negligence, wrongful act or avoidable professional errors, caused by auxiliary persons falling under the Care Provider, if and insofar as this liability and/or damage is covered under the liability insurance taken out by the Care Provider, the Care Provider shall be liable towards the Client. Avoidable professional errors shall include mistakes, neglect and careless conduct by auxiliary persons falling under the Care Provider's responsibility.
12.3 Vear as far as possible is the Client, before the Care Provider liable, held the Giving Care Provider the opportunity to provide within a reasonable time to restore In implementing the Services made mistakes pass.
12.4 No action or claim following the Agreement or arising therefrom, other than for non-payment, rights created can be used by one der Partijen be set for the fallen named (i) in paragraph 1 of this Article 12 more than one (1) year after the cause of action or claim arises has occurred and (ii) in paragraph 2 of this Article 12 more then five (5) years after the cause of such action or claim has arisen.
12.5 With the exception of the cases in which damages pursuant to the provisions of this Article FG are for the account of the Care Provider, the Care Provider shall be indemnified by the Client for all claims of third parties on account of damages suffered by these third parties arising from and/or related to the Agreement.
12.6 The Care Provider shall perform its advisory work -in accordance with the provisions of Clause 4.1- to the best of its knowledge and ability, provided that
understanding that within that framework, the Care Provider is only under an obligation of effort and not an obligation of result, the Care Provider does not guarantee any desired result and the Care Provider does not have any liability
accepts.
13. Privacy
13.1 The Care Provider takes appropriate technical and organisational measures to secure (personal) data and will personal data process in accordance with the General Data protection regulation (AVG).
13.2 The Care Provider shall not provide data to third parties without the Client's consent, except in fulfilment of a legal obligation or if necessary for the execution of the Agreement to which these Conditions apply.
13.3 Internal processing of (personal) data takes place for peer review, training purposes, quality control and financial administration.
13.4 At the end of the Agreement to which these Conditions apply, the Client is entitled to a copy of his/her (personal) data. These (personal) data will not be kept longer than necessary for the purpose for which they were collected, in accordance with the AVG.
14. Complaints/disputes
14.1 The Client undertakes to check the quality and quantity of the Services, immediately after their delivery by the Care Provider for accuracy. Complaints regarding the conclusion, interpretation or execution of the Agreement to which these Conditions apply must be communicated to the Care Provider by the Client in writing and with reasons as soon as possible.
14.2 The Care Provider has an arrangement for the reception and handling of complaints and acts in accordance with this procedure. After the Client has communicated a complaint in writing, it will be examined by the Care Provider for validity. If the Care Provider considers the complaint well-founded, it shall, if possible, at all times be entitled to still fulfil its obligations within a reasonable period by carrying out or delivering what was agreed upon free of charge.
14.3 If a complaint not to satisfaction is handled, can Partijen the dispute submit to the competent court.
15. Applicable law
15.1 Retrieved from the Oagreement on which this Conditions from application are, at this Conditions and all from that resulting or thus link containing extra-contractual obligations shall be governed by Dutch law, with exception from the Dutch internationale private law conflict rules.
